Air Rescue NY

That's a one and done experience I will not go through again. Not sure what is going between the workers inhouse, however, lines are crossed and I'll go with someone else. A reasonable fix that turned into a nightmare is not something I appreciate. My business will be taken elsewhere. What a shame.
Oct 10th, 2023

Installation Hvac top quality work
Oct 7th, 2023

Poor communication and customer service. Huge disappointment.
Jul 24th, 2023

Ghosted me with no explanation. I don't think I've ever encountered anything this unprofessional. I called them last week to do an inspection, they said they would come by today around 11am. I gave them until 1130am and when nobody showed up I call them. I am told by the person on the phone that they will call their field person to see where they are and that I would get a call back with a status update. No call back to inform me of anything one way or another. I called them again several hours later and they didn't pick up at all this time, so I left a voicemail asking for them to please call me back to let me know whether any technician would ever come. I left that voicemail earlier this afternoon, it's now 1030pm and not a word back. I don't think I've ever encountered anything as unprofessional as this.
Oct 3rd, 2023

Rating: (5/5) I recently had the pleasure of working with AIR RESCUE to install a whole new HVAC unit in my home, and I must say that their service was absolutely exceptional. From start to finish, they exceeded my expectations in every aspect of the job. First and foremost, the team at AIR RESCUE was incredibly professional and knowledgeable. They took the time to understand my specific requirements and provided expert advice on the best HVAC unit for my home. Their attention to detail and commitment to ensuring my complete satisfaction was truly impressive. The installation process itself was executed flawlessly. The technicians arrived on time, well-prepared with all the necessary equipment and tools. They worked diligently and efficiently, ensuring that the installation was done correctly and in a timely manner. The level of expertise displayed by the team was evident throughout, and I had full confidence in their abilities. Moreover, the team at AIR RESCUE demonstrated excellent communication skills. They kept me informed throughout the entire process, providing regular updates and addressing any concerns or questions I had promptly. Their friendly and approachable attitude made the whole experience stress-free. To top it off, the pricing for the service provided by AIR RESCUE was fair and competitive. They offered upfront and transparent pricing, and there were no unexpected or hidden costs involved. The great value I received for the quality of work done truly exceeded my expectations. I cannot recommend AIR RESCUE highly enough. Their exceptional service, professionalism, and expertise truly set them apart from other HVAC companies I have worked with in the past. If you are in need of HVAC services, look no further than AIR RESCUE they will undoubtedly deliver outstanding results. Thank you, AIR RESCUE for a job exceptionally well done! Service: Installation
Jul 20th, 2023