Staten Island Hair & Beauty Supply

Feb 13th, 2024

Feb 8th, 2024

Ive been a patron of this business for as many years as they have been open. Everyone who works there may not know my name, but they certainly know my face. I went in this evening to exchange the hair color I purchased 3 weeks ago. I inadvertently grabbed the wrong color. I no longer had the receipt, but I figured it shouldnt be a problem because it would be an even exchangeplus they know me, or so I thought. I approached the register and asked the Asian lady behind the counter if I could make the exchange. She asked if I had the receipt, and I told her I did not. She began to examine the box and she could see that it was unopened. I sensed her hesitation, and I didnt really want any hassle over a $7 box of hair color. I told her no worries and that I would just purchase another box. I made my way over to the aisle that the hair color was in, and grabbed another box of the correct color. Meanwhile she said something to the Asian gentleman who was there and he grabbed the hair color out of my hand and yelled that it was his! I was stunned like what is your problem? I told him that Im going to purchase it. He made the assumption that I was going to walk out with the hair color. He totally disrespected me and made an assumption that was completely false. I told him that I would never purchase anything from that store again. He did apologize, but it was too late. The damage was done. I told him I accepted his apology, but I can no longer patronize his business and God Bless him. I will not give my money to a business that does not respect me.
Feb 3rd, 2024

DONT SHOP HERE! Extremely rude. They will not get any more of my money.
Jan 30th, 2024

Jan 17th, 2024