Chamber of Commerce

      Citi

      ( 25 Reviews )

      Citi
      Learn More & Explore Offerings
      Yext Power Listing.
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      Hours

      Wednesday:
      9:00 AM - 4:00 PM
      Thursday:
      9:00 AM - 4:00 PM
      Friday:
      9:00 AM - 5:00 PM
      Saturday:
      10:00 AM - 2:00 PM
      Sunday:
      Closed
      Monday:
      Closed
      Tuesday:
      9:00 AM - 4:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      2.8 - (25 reviews)
      8
      1
      4
      1
      11
      Read Our 25 Reviews

      Chamber Rating

      Verified Member
      2.8 - (25 reviews)
      8
      1
      4
      1
      11
      › ‹
      • Baina Khon


        Feb 10th, 2024

      • Harley Kaufman

        The worst bank I've ever dealt with. Slow and incompetent. Everything any employee says contradicts what another said. If you ever bring this up they get mad. I've been trying to close an account for months. I've been sent all over the bank and always told that I need to come back later. I would give it a 0 if I could.
        Nov 24th, 2023

      • Zhanna Kaufman

        Can't do anything without an appointment. Can't make an appointment because they never answer the phone. If you do actually manage to make an appointment, they're still somehow to busy to see you. I've been trying to close an account for almost four months. That is a THIRD OF A YEAR to do something that's taken me minutes at any other bank.
        Nov 15th, 2023

      • sara Ibrahim

        The best service the manger himself helps a lot thank you citi bank you are the best.
        Nov 9th, 2023

      • Mahmoud Alsaleh

        I have a Citi Bank credit card. I tried to change the due date to match all my other credit cards. They refused my request however, all other banks have accepted my request. Also, I made my payment early. They posted that I had a late payment on Experian. I tried to solve it with the bank. Because I never missed a payment in my life. But they have the worst customer service ever. They don't try to help.
        Oct 26th, 2023

      Read Our 25 Reviews

      About
      Citi

      Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.

      Contact Info

      Questions & Answers

      Q What is the phone number for Citi?

      A The phone number for Citi is: (917) 831-4201.

      Q Where is Citi located?

      A Citi is located at 2825 Richmond Ave, Staten Island, New York 10314

      Q What is the internet address for Citi?

      A The website (URL) for Citi is: https://www.citi.com/?utm_source=extnet&utm_medium=yext&y_source=1_Mjg5MTY2NTYtNTQ1LWxvY2F0aW9uLndlYnNpdGU%3D

      Q What days are Citi open?

      A Citi is open:
      Wednesday: 9:00 AM - 4:00 PM
      Thursday: 9:00 AM - 4:00 PM
      Friday: 9:00 AM - 5:00 PM
      Saturday: 10:00 AM - 2:00 PM
      Sunday: Closed
      Monday: Closed
      Tuesday: 9:00 AM - 4:00 PM

      Q How is Citi rated?

      A Citi has a 2.8 Star Rating from 25 reviewers.

      Hours

      Wednesday:
      9:00 AM - 4:00 PM
      Thursday:
      9:00 AM - 4:00 PM
      Friday:
      9:00 AM - 5:00 PM
      Saturday:
      10:00 AM - 2:00 PM
      Sunday:
      Closed
      Monday:
      Closed
      Tuesday:
      9:00 AM - 4:00 PM
      Nearby Citibank Locations

      Ratings and Reviews
      Citi

      Overall Rating

      Overall Rating
      ( 25 Reviews )
      8
      1
      4
      1
      11
      Write a Review

      Baina Khon on Google

      image

      Business Response on Google Mar 1st, 2024
      Hi Baina, we wanted to learn more about the reason for the review. Please email us at [email protected] and mention your review by name. ^Tea

      Harley Kaufman on Google

      image The worst bank I've ever dealt with. Slow and incompetent. Everything any employee says contradicts what another said. If you ever bring this up they get mad. I've been trying to close an account for months. I've been sent all over the bank and always told that I need to come back later. I would give it a 0 if I could.

      Business Response on Google Dec 5th, 2023
      Hi Harley, we regret to hear the frustration regarding this matter. We would like to thank you for taking the time to provided us with your feedback and will share it with our branch staff. We hope that you have a great day. ^Fred

      Zhanna Kaufman on Google

      image Can't do anything without an appointment. Can't make an appointment because they never answer the phone. If you do actually manage to make an appointment, they're still somehow to busy to see you. I've been trying to close an account for almost four months. That is a THIRD OF A YEAR to do something that's taken me minutes at any other bank.

      Business Response on Google Nov 15th, 2023
      Hi Zhanna, thank you for reaching out to us today. We are sorry to hear about your branch experience, and would like to review this issue further with you. Email [email protected] or send us a direct message via X (@AskCiti) with details including Google My Business in the subject line. Sincerely ^Fred

      sara Ibrahim on Google

      image The best service the manger himself helps a lot thank you citi bank you are the best.

      Business Response on Google Oct 17th, 2023
      Thank you very much for the review Sara. We have shared your awesome comments with the branch. ^Tea

      Mahmoud Alsaleh on Google

      image I have a Citi Bank credit card. I tried to change the due date to match all my other credit cards. They refused my request however, all other banks have accepted my request. Also, I made my payment early. They posted that I had a late payment on Experian. I tried to solve it with the bank. Because I never missed a payment in my life. But they have the worst customer service ever. They don't try to help.

      Business Response on Google Oct 26th, 2023
      Hi Mahmoud, we regret to hear about this matter. Please email us at ([email protected]) or direct message us on X (@AskCiti) with details about the issue and reference Google My Business. Sincerely ^Fred
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 25 Reviews )
      8
      1
      4
      1
      11

      Write a Review

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