Capital One Bank

I do NOT trust this bank anymore. I deposited a check in person and they put it in the wrong account. Totally different account numbers that they mixed up. Ive heard too many bad things about this bank and Ill be looking for a new one.
Mar 19th, 2024

Well lets see at the first run of socialism how do we like it people ? Cant get your money out got to wait on line. Welcome to the new USA of socialism keep voting blue people Enjoy the socialists wave bank is closed with zero notice. Whats really cool is they dont even have the decency to answer the negative reviews that just admits the wrongdoing.
Sep 16th, 2023

Just another Bank Has a good phone app ,
Aug 30th, 2023

Every time I go to this bank I am treated with respect, greeted with smiles and they always ask how my child is doing and give her lollipops The staff is very sweet especially Celia and another woman I can't remember her name but they both go above and beyond to make you feel like each customer is special. I will drive past the other capital one branches to get to this one just because of their great customer service. They even have dog treats for the pull up window for your pup! They are all great. Definitely recommend you do your banking at this branch.
Jun 25th, 2023

Terrible customer service. Teller deposited checks into wrong account and could not reverse transaction. Teller did not return receipts for transaction. When asked to speak to manager Teller informed me that there was no manager on site. When trying to discuss the situation in the drive thru lane Teller had told me I had to move. This has happened multiple times. The bank just stole my money and will not reimburse the funds. Now it's a lengthy call through customer services trying to rectify the issue. A federal financial institution should always have a manager on site especially in the state of New York. This is upsetting and creating aggravation as my money was stolen from me. If this happens to you call the police to file a report.
Apr 5th, 2023