Ridgeview Motors, Inc.

I got a great vehicle for great value, and the service was wonderful!
Mar 17th, 2024

Great service , and very friendly
Mar 3rd, 2024

Jan 6th, 2024

Dec 25th, 2023

Bought a 2021 Sierra from Ridgeview in October, 2023. The day I picked it up, started driving home and the low oil, and low tire pressure lights came on. Went and filled the tires and called about the low oil light and was told the truck did not have a sensor for low oil, as Im looking at the code popping up saying low oil. I took it back the next day and they only put 7 of the 8 courts needed in the truck. They apologized and gave me two free oil changes. The next day I go to drive my truck there is a metallic rubbing noise going on. I set up an appointment at Randall GMC in Canandaigua for them to look at it seeing as I was still under my 36,000 bumper to bumper warranty. They said it was the exhaust and that I needed to take it back to Ridgeview. I called and scheduled an appointment and took it back in. The exhaust was not fitted right they said and the noise should be gone. After work I drove an hour to pick it up, hopped in and right away the same noise. After two more trips and various phone conversations with the salesman Matt and going back and forth with him about the problem, I started receiving phone calls from there GM Steve at their other dealer. Trying to fix the problem they gave me more oil changes and a free undercoating to try and make it right. Yet its now February 2024 and I still have the noise and have no time to argue with any of the people working at Ridgeview or Summitview. Worst dealership I have bought from by far! Will never use them again! Matt tried but liked to argue more than trying to help me fix the problem, then dumped me off to Steve at Summitview
Feb 23rd, 2024