Sara Placid Inn & Suites

Chamber Rating

4.3 - (116 reviews)
67
30
12
2
5
Read Our 116 Reviews

Chamber Rating

4.3 - (116 reviews)
67
30
12
2
5
  • Charlie Hayden


    Mar 10th, 2024

  • Rishabh Tatiraju

    A very budget friendly stay for our winter mini-vacation! A nice and clean room, right next to a lake which was frozen in late December. There was a functional Jacuzzi, we wish the water was a little bit hotter given how quickly it cools down during winter, but no complaints! I would definitely consider staying here during my next Adirondack trip.
    Dec 19th, 2023

  • Jessica Brown

    We stayed in the king jacuzzi suite, and it was awesome. The bed was like sleeping on a cloud. The jacuzzi was clean and so relaxing. Loved the coded checkin and checkout process. I highly recommend it. Rooms: Big room, so comfy and clean. The bathroom was basic but otherwise awesome room. Walkability: We walked to dinner. Right across from the lake.
    Sep 25th, 2023

  • Julia Tice

    2-star hotel is a very accurate description for this place. Essentially, you get what you pay for. My boyfriend and I spent two nights in Suite 12, which is one of the jacuzzi rooms. We arrived around 7pm and upon entering our room and getting we settled in, we noticed the room was not very clean. There were long black hairs all over the comforter and throughout the room. We knew there would likely not be anyone on staff at that point of the night, so we waited until the morning to ask for clean bedding. We were unable to contact anyone with the phone at the front desk, but thankfully a woman came and asked if she could help us. We told her that our room needed additional cleaning and that we would be out for most of the day. We were told she was the only one working, but that she would try to get to it. We appreciated the honesty, but we did not feel very reassured that our room would be cleaned. Thankfully it had been cleaned by the time we got back, which is why I am giving a 2-star rating rather than 1 star. There was a spider in the jacuzzi as well as in the shower. There was also another bug on the ground. We used Yuk (a product to clean jacuzzis) and I am including the picture of the result. I hope this review is helpful to potential customers. Edit: I would like to update my review as I have received the below communication (both on this review as well as privately). Knowing that this business is taking action and incorporating guest feedback is very important to me. I look forward to seeing how the business evolves as time goes on.
    Nov 11th, 2023

  • Not Your Business

    Ive stayed here a bunch of times, stayed in most of the rooms in the main building, here are my pros and cons. Edit: changing from five star to three because of the staff just letting themselves in while I was sleeping, causing me an anxiety attack. Check in paper work says checkout is 11am, so why was staff trying to get into my room around 9:45? Pros: fantastic location, other guests usually not rowdy, clean rooms, no dingy smell or moisture problems. Rooms have two entrance doors, both with locks which makes me feel safer staying here, the first entrance door has a window that pulls down uncovering a screen, so you can get nice air flow without unlocking or opening the door, big window to let in a ton of light, every room has a mini fridge, microwave, AC and heating. Large roku tvs makes it feel a little more like home with most apps I normally use to stream, available. Pretty hands off, staff available with a quick call, ice machine in office along with toiletries (I dont use them, theyre not great). My few encounters with staff were always nice and genuine. Grounds seem manicured, I love the stone pathway, there is a large pond and gazebo as well. I really love the diamond shape around the door handle, I hope they never get rid of those. There is an iron and ironing board available hanging up behind the door, chairs available right outside of each room and multiple fire extinguishers available for emergencies. Every time Ive stayed here, there werent kids and I hope it stays that way. Please leave these small quiet motels for the rest of us, theres a bigger, nice hotel next door Ive stayed at before, also a great place! Cons: rooms are outdated (but have massive room for easy improvements like fresh paint, deep clean the bathroom grout or updating the outdated lighting and mirrors in the bathrooms) I dislike that the bathroom fan comes on with the light, its loud. The toilet paper in every room is positioned in the most inconvenient spots, especially for someone like myself who is disabled. The AC in some rooms will decide to just not work, woke up sweating lol had to turn it off and on to get it going again. Not every room has the same size fridge, some are smaller than others which ended up being a problem when I first encountered it as I had brought prepared food to heat up during my stay so that I didnt rely on unhealthy food options, it all didnt fit like it did in the room I had previously. Hulu has ads lol which cuts off the end of each episode and for some reason mutes the first few seconds of the next episode. I blame Hulu for that one lol. The beds arent comfortable, you hear a lot of noise from the box springs which is an indicator that they need to be replaced. According to the sleep foundation, its not just noise, it indicates that they arent supporting the bed properly anymore. So hopefully they replace those soon so that the beds provide comfort and support. Theres a keurig available, but coffee pods arent exactly environmentally friendly so I dont use it. I much rather have a regular coffee pot, I would even bring my own coffee. Staff twice now has tried to get into my room WELL before checkout. Today they opened the door, scaring me awake and Ive been dealing with shakiness and anxiety through the roof since. Both times they were gone before I could say something. I dont know why they dont have a system that tells them which rooms are checked out of. On the day you are checking out, they will lock you out of your room before check out, so make sure you have everything first I think for a motel they are doing an okay job with so much potential for visual improvements (and customer service) that are both aesthetically pleasing and pay homage to the beautiful surroundings. The location is so convenient, positioned right between the two main parts of the village of Saranac Lake, with a lake view right across the street. Im particularly impressed by the cleanliness and lack of odor, as these are things we all often experience at motels. Rooms: Clean, spacious, kinda has a kitchenette, no odor. Safety: Emergency plan posted on room door and multiple fire extinguishers available outside the rooms. Walkability: Short walk to aldis, dunkin and McDonalds to your left, short walk to the main part of town to your right, everything is walkable. Cant comment on hiking or nature based activities though. Food & drinks: Some good restaurants nearby, not that Mexican place though, its not good or authentic.
    Nov 8th, 2023

Read Our 116 Reviews

About
Sara Placid Inn & Suites

Sara Placid Inn & Suites is located at 445 Lake Flower Ave in Saranac Lake, New York 12983. Sara Placid Inn & Suites can be contacted via phone at 518-891-2729 for pricing, hours and directions.

Contact Info

  •   518-891-2729

Questions & Answers

Q What is the phone number for Sara Placid Inn & Suites?

A The phone number for Sara Placid Inn & Suites is: 518-891-2729.


Q Where is Sara Placid Inn & Suites located?

A Sara Placid Inn & Suites is located at 445 Lake Flower Ave, Saranac Lake, NY 12983


Q What is the internet address for Sara Placid Inn & Suites?

A The website (URL) for Sara Placid Inn & Suites is: https://www.saraplacid.com/


Q How is Sara Placid Inn & Suites rated?

A Sara Placid Inn & Suites has a 4.3 Star Rating from 116 reviewers.

Ratings and Reviews
Sara Placid Inn & Suites

Overall Rating

Overall Rating
( 116 Reviews )
67
30
12
2
5
Write a Review

Charlie Hayden on Google

image

Business Response on Google Aug 12th, 2021
Thank you Charles for your rating. We appreciate the feedback!

Rishabh Tatiraju on Google

image A very budget friendly stay for our winter mini-vacation! A nice and clean room, right next to a lake which was frozen in late December. There was a functional Jacuzzi, we wish the water was a little bit hotter given how quickly it cools down during winter, but no complaints! I would definitely consider staying here during my next Adirondack trip.

Business Response on Google Dec 31st, 2023
Thank you Rishabh! We enjoyed having you stay with us and I am glad we were able to extend your stay. I have given your feedback to our facilities department, to check our set point on the boiler system. We do hope you will visit us again and to our upcoming improvements we plan on making.-Shannon and the Sara-Placid Family

Jessica Brown on Google

image We stayed in the king jacuzzi suite, and it was awesome. The bed was like sleeping on a cloud. The jacuzzi was clean and so relaxing. Loved the coded checkin and checkout process. I highly recommend it.
Rooms: Big room, so comfy and clean. The bathroom was basic but otherwise awesome room.
Walkability: We walked to dinner. Right across from the lake.

Business Response on Google Sep 24th, 2023
Jessica, Thank you so much for the review! We are so happy you enjoyed your stay in our Jacuzzi Room. We do hope you'll stop by and stay with us again! Shannon

Julia Tice on Google

image 2-star hotel is a very accurate description for this place. Essentially, you get what you pay for. My boyfriend and I spent two nights in Suite 12, which is one of the jacuzzi rooms. We arrived around 7pm and upon entering our room and getting we settled in, we noticed the room was not very clean. There were long black hairs all over the comforter and throughout the room. We knew there would likely not be anyone on staff at that point of the night, so we waited until the morning to ask for clean bedding. We were unable to contact anyone with the phone at the front desk, but thankfully a woman came and asked if she could help us. We told her that our room needed additional cleaning and that we would be out for most of the day. We were told she was the only one working, but that she would try to get to it. We appreciated the honesty, but we did not feel very reassured that our room would be cleaned. Thankfully it had been cleaned by the time we got back, which is why I am giving a 2-star rating rather than 1 star. There was a spider in the jacuzzi as well as in the shower. There was also another bug on the ground. We used Yuk (a product to clean jacuzzis) and I am including the picture of the result. I hope this review is helpful to potential customers.
Edit: I would like to update my review as I have received the below communication (both on this review as well as privately). Knowing that this business is taking action and incorporating guest feedback is very important to me. I look forward to seeing how the business evolves as time goes on.

Business Response on Google Dec 8th, 2023
Hi Juila, Thank you for your feedback. Having purchased the property less than a year ago we take all feedback and criticisms as constructive and a tool for training and learning. First let me say that just because this is a property that is not staffed at all hours does not mean we are not reachable. Someone is on call all day, so 7pm would have been easy enough for myself to head back to the hotel and take care of any issues with the room, we never want to feel that a guest has to wait until morning. I was the woman you spoke to that morning, and I apologize if I made it seem I was not going to get into the room, I was trying to ascertain whether it needed to be done immediately or if it could wait until the afternoon when my other staff arrived. We strive to always have clean rooms and with your feedback I have alerted the actual housekeeping staff that our new rule of thumb is to go into every room that has been vacant for more than 2 days and do a refresh prior to arrivals as what you saw is the exception not the norm and our reviews showcase that. I apologize for the inconvenience and am refunding as portion of your stay back. As we are slowly upgrading and making the properties very guest centric we do hope you'll consider staying with us again and see that we do strive to provide affordable and clean rooms for guests passing through our area.-Shannon

Not Your Business on Google

image Ive stayed here a bunch of times, stayed in most of the rooms in the main building, here are my pros and cons.
Edit: changing from five star to three because of the staff just letting themselves in while I was sleeping, causing me an anxiety attack. Check in paper work says checkout is 11am, so why was staff trying to get into my room around 9:45?
Pros: fantastic location, other guests usually not rowdy, clean rooms, no dingy smell or moisture problems. Rooms have two entrance doors, both with locks which makes me feel safer staying here, the first entrance door has a window that pulls down uncovering a screen, so you can get nice air flow without unlocking or opening the door, big window to let in a ton of light, every room has a mini fridge, microwave, AC and heating. Large roku tvs makes it feel a little more like home with most apps I normally use to stream, available. Pretty hands off, staff available with a quick call, ice machine in office along with toiletries (I dont use them, theyre not great). My few encounters with staff were always nice and genuine. Grounds seem manicured, I love the stone pathway, there is a large pond and gazebo as well. I really love the diamond shape around the door handle, I hope they never get rid of those. There is an iron and ironing board available hanging up behind the door, chairs available right outside of each room and multiple fire extinguishers available for emergencies. Every time Ive stayed here, there werent kids and I hope it stays that way. Please leave these small quiet motels for the rest of us, theres a bigger, nice hotel next door Ive stayed at before, also a great place!
Cons: rooms are outdated (but have massive room for easy improvements like fresh paint, deep clean the bathroom grout or updating the outdated lighting and mirrors in the bathrooms) I dislike that the bathroom fan comes on with the light, its loud. The toilet paper in every room is positioned in the most inconvenient spots, especially for someone like myself who is disabled. The AC in some rooms will decide to just not work, woke up sweating lol had to turn it off and on to get it going again. Not every room has the same size fridge, some are smaller than others which ended up being a problem when I first encountered it as I had brought prepared food to heat up during my stay so that I didnt rely on unhealthy food options, it all didnt fit like it did in the room I had previously. Hulu has ads lol which cuts off the end of each episode and for some reason mutes the first few seconds of the next episode. I blame Hulu for that one lol. The beds arent comfortable, you hear a lot of noise from the box springs which is an indicator that they need to be replaced. According to the sleep foundation, its not just noise, it indicates that they arent supporting the bed properly anymore. So hopefully they replace those soon so that the beds provide comfort and support. Theres a keurig available, but coffee pods arent exactly environmentally friendly so I dont use it. I much rather have a regular coffee pot, I would even bring my own coffee. Staff twice now has tried to get into my room WELL before checkout. Today they opened the door, scaring me awake and Ive been dealing with shakiness and anxiety through the roof since. Both times they were gone before I could say something. I dont know why they dont have a system that tells them which rooms are checked out of. On the day you are checking out, they will lock you out of your room before check out, so make sure you have everything first
I think for a motel they are doing an okay job with so much potential for visual improvements (and customer service) that are both aesthetically pleasing and pay homage to the beautiful surroundings. The location is so convenient, positioned right between the two main parts of the village of Saranac Lake, with a lake view right across the street. Im particularly impressed by the cleanliness and lack of odor, as these are things we all often experience at motels.
Rooms: Clean, spacious, kinda has a kitchenette, no odor.
Safety: Emergency plan posted on room door and multiple fire extinguishers available outside the rooms.
Walkability: Short walk to aldis, dunkin and McDonalds to your left, short walk to the main part of town to your right, everything is walkable. Cant comment on hiking or nature based activities though.
Food & drinks: Some good restaurants nearby, not that Mexican place though, its not good or authentic.


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Overall Rating

Overall Rating
( 116 Reviews )
67
30
12
2
5

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