Chamber of Commerce

      Goodyear Auto Service

      ( 201 Reviews )

      Goodyear Auto Service
      Visit Goodyear Auto Service to learn more.
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      Hours

      Sunday:
      9:00 AM - 5:00 PM
      Monday:
      7:00 AM - 6:00 PM
      Tuesday:
      7:00 AM - 6:00 PM
      Wednesday:
      7:00 AM - 6:00 PM
      Thursday:
      7:00 AM - 6:00 PM
      Friday:
      7:00 AM - 6:00 PM
      Saturday:
      7:00 AM - 6:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      4.6 - (201 reviews)
      169
      11
      10
      3
      8
      Read Our 201 Reviews

      Chamber Rating

      Verified Member
      4.6 - (201 reviews)
      169
      11
      10
      3
      8
      › ‹
      • Zaryona Stewart

        Rick and Dennis were awesome! Highly recommended going to good year
        Mar 23rd, 2024

      • Carl Rosenfield

        Unfriendly, unhelpful, disrespectful bordering on hostile. F-
        Mar 19th, 2024

      • Melissa Seeley

        Never will I go to Goodyear again and everyone else be careful if you do. Had an oil change done, 1 week later oil pouring from bottom of car... INCORRECT oil filter placed in my 2021 Ford Escape! Motor is shot, over $10,000 in damages!! That's not the worst part I know people make mistakes but it's been 9 days now and I have no loaner car. Now Goodyear has accepted responsibility so why don't I have a loaner car yet!! Manager at Rome says no one will call him back, gives me # for regional manager says maybe I will have better luck with her calling me back! Fat chance I called regional manager 4 times in the last 2 days leaving messages, NO call back at all. Worst customer service ever!! Tomorrow will be day 10 and no loaner car, I am at risk of losing my job now because of them.
        Mar 6th, 2024

      • Robert Williams


        Jan 23rd, 2024

      • Emma Smith


        Dec 27th, 2023

      Read Our 201 Reviews

      About
      Goodyear Auto Service

      Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.

      Contact Info

      Payment Methods

      • AMERICANEXPRESS
      • CASH
      • CHECK
      • DISCOVER
      • MASTERCARD
      • VISA

      Questions & Answers

      Q What is the phone number for Goodyear Auto Service?

      A The phone number for Goodyear Auto Service is: (315) 336-5540.

      Q Where is Goodyear Auto Service located?

      A Goodyear Auto Service is located at 1745 Black River Blvd N, Rome, New York 13440

      Q What is the internet address for Goodyear Auto Service?

      A The website (URL) for Goodyear Auto Service is: https://www.goodyearautoservice.com/en-US/shop/NY/Rome/000901132-13440-2425

      Q How big is Goodyear Auto Service?

      A Goodyear Auto Service employs approximately 20+ people.

      Q What days are Goodyear Auto Service open?

      A Goodyear Auto Service is open:
      Sunday: 9:00 AM - 5:00 PM
      Monday: 7:00 AM - 6:00 PM
      Tuesday: 7:00 AM - 6:00 PM
      Wednesday: 7:00 AM - 6:00 PM
      Thursday: 7:00 AM - 6:00 PM
      Friday: 7:00 AM - 6:00 PM
      Saturday: 7:00 AM - 6:00 PM

      Q How is Goodyear Auto Service rated?

      A Goodyear Auto Service has a 4.6 Star Rating from 201 reviewers.

      Hours

      Sunday:
      9:00 AM - 5:00 PM
      Monday:
      7:00 AM - 6:00 PM
      Tuesday:
      7:00 AM - 6:00 PM
      Wednesday:
      7:00 AM - 6:00 PM
      Thursday:
      7:00 AM - 6:00 PM
      Friday:
      7:00 AM - 6:00 PM
      Saturday:
      7:00 AM - 6:00 PM

      Ratings and Reviews
      Goodyear Auto Service

      Overall Rating

      Overall Rating
      ( 201 Reviews )
      169
      11
      10
      3
      8
      Write a Review

      Zaryona Stewart on Google

      image Rick and Dennis were awesome! Highly recommended going to good year

      Carl Rosenfield on Google

      image Unfriendly, unhelpful, disrespectful bordering on hostile.
      F-

      Business Response on Google Mar 14th, 2024
      Thank you for sharing your recent experience with us, Carl. We are not happy to hear that you feel that way. We always want your travel with us to go smoothly. Please know that customer service is our number one priority, and we apologize if that is not what you received. We would like to speak to you directly as we would like to know more from you about your recent visit. Can you please contact us at 1-800-321-2136? We are available Monday through Friday between the hours of 8:30 am and 5:00 pm EST. We look forward in speaking with you. We apologize for any inconvenience this may have caused you. Thank you!

      Melissa Seeley on Google

      image Never will I go to Goodyear again and everyone else be careful if you do. Had an oil change done, 1 week later oil pouring from bottom of car... INCORRECT oil filter placed in my 2021 Ford Escape! Motor is shot, over $10,000 in damages!! That's not the worst part I know people make mistakes but it's been 9 days now and I have no loaner car. Now Goodyear has accepted responsibility so why don't I have a loaner car yet!! Manager at Rome says no one will call him back, gives me # for regional manager says maybe I will have better luck with her calling me back! Fat chance I called regional manager 4 times in the last 2 days leaving messages, NO call back at all. Worst customer service ever!! Tomorrow will be day 10 and no loaner car, I am at risk of losing my job now because of them.

      Business Response on Google Mar 9th, 2024
      We appreciate you reaching out to us about this matter, Melissa. We are very sorry to see that this has happened. We understand that you are experiencing difficulties with the condition of your vehicle after a recent service. We would like to look into this matter and get this resolved. Can you please contact us at 1-800-321-2136? We are available Monday through Friday between the hours of 8:30 am and 5:00 pm EST. We would like to determine what options are available to you at this time. We apologize for any inconvenience this may have caused you. Thank you!

      Robert Williams on Google

      image

      Emma Smith on Google

      image

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      Overall Rating

      Overall Rating
      ( 201 Reviews )
      169
      11
      10
      3
      8

      Write a Review

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