Sofia Shoe Services

The website says pants but she does not do pants. She told me they dont do the small zippers im not sure what that means but she never looked at my items.. i think pants should be removed from the website
May 6th, 2023

I went in to get my heel fixed. I needed it done ASAP because I was leaving for vacation. She took the heel back and stitched where the issue was and gave it back to me within 5 minutes!
Jan 14th, 2023

Poorly done handbag repair and in only a few months is coming apart. And the price quoted was apparently for only ONE strap, not the two that clearly needed stitching so upon picking it up, the price had doubled. Will NOT be returning EVER.
Apr 13th, 2022

Alright I have alot to say here, first the lady at the desk is QUITE RUDE.. NUMBER 2, I HAVE A $400 PAIR OF JORDAN'S THAT ARE COMPLETELY FD BECAUSE OF THIS PLACE. MY FIANCE BOUGHT me a pair of Rare, worn once maybe twice "what the" jordans.. she was trying to surprise me for Christmas. They had a spot on the yellow one and knows I'm real weird about my shoes being nice. Not only did it take them two months to do something I could of done in 10 minutes.. they smashed the toes due to man handling. And also rubbed the purple of each shoe. The tried to fix it but somehow got Purple paint on the yellow and also the blue. A big drip mark at that purple paint or whatever ey used. Now I feel like this is very unacceptable. They got paint on everything but the spots they rubbed off to begin with and were trying to fix!!! I'm so irritated and I'm sure my fiance is gonna leave a bad review. I lightweight want my shoes paid for. If they couldn't do it they should of never said they could! Now I have a pair of shoes that look like they have been worn over and over again..
Feb 24th, 2023

My fiance bought me a pair of very expensive rare jordans for Christmas. They had a small stain on the yellow one which is on the right.  Well considering its now February 11th and I literally just picked my shoes up from "sofias shoe services" today and they've been there since December 16th at the least.  Very little communication to say the least.  It was supposed to be a surprise,  but  obviously she had to inform me of the whole situation.  She called after about 3 weeks, and then the guy said another week. (Had to match a color or something of the nature ) so another week and a half goes by, STILL NOTHING. We stopped in, met with the rude lady in the front and she went and grabbed said shoe. (Incomplete said they were waiting on the color to come in). Alright so today we called because hey we get it things happen..  guy says to my fiance," oh they've been finished." Feb.11 so again WE HEARD NOTHING, UP until this point.  I go pick the shoes up and I take a once over.  My heart sinks because the one shoe they were supposed to fix looked like shit.  The purple had been rubbed off both sides underneath the yellow. The yellow was the initial color where the little spot was, that needed to be cleaned originally.  I looked at the rude lady and pointed it out directly.  She knew I wasn't happy, and said it would be weds before they could fix it.. I REPLIED WITH NO I CAN DO IT MYSELF.. THE SHOES LOOK TERRIBLE AT THEIR HAND! Alright so I get home in better lighting,  I see purple paint on the yellow, and on the blue where ITS NOT SUPPOSED TO BE!  BUT NOT ON THE SPOT WHERE THEY MANHANDLED THE SHOE BY SCRUBBING SO HARD THE PAINT HAD WORN ALL THE WAY DOWN TO THE WHITE!!!!!!   SO THEY KNEW THAT THE SHOE WAS TOAST BEFORE THEY EVEN HANDED IT TO ME! THE PICTURES SHOW EVERYTHING THATS NEEDED TO SEE..
Feb 10th, 2023