Rochester Counseling Group
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1687 English Rd
Rochester, NY 14616 - 585-494-7800
Hours
Chamber Rating
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Monarch
Excellus verified by phone that the two therapists I was interested in seeing are participating providers, and their intake person denies this. She seemed either confused or not knowledgable about it. I feel this is poor customer service. *Edit to reply to comment below* I never stated that I use Blue Choice Option. I use Medicare Blue Choice Select. Option, that she is referring to, is a Medicaid program. Mine is a Medicare Advantage Plan. The providers requested are listed on their website as participating providers. Furthermore, I called the company itself, and they verified those providers are participating in my plan. Once again. The assistant is not very knowledgable, and her info here is incorrect.
Feb 13th, 2024 -
Jenn n Jena
Matt is one of the most tentative, genuine and opened minded human beings I have ever met. He takes his role and positions as more than just his job. You can tell this is his true life calling and he is absolutely fulfilling it by intentionally listening, asking thought provoking questions and help build a path to live a successful and happy life to the fullest. In the years Ive known him, hes changed my life immensely. I could never thank him enough.
May 4th, 2023 -
Lauren A
May 2nd, 2023 -
Stacie Welch
Very kind, easy to talk to. Highly recommended!!!!
Apr 29th, 2023 -
Kelly A
Apr 26th, 2023
Contact Info
- 585-494-7800
Questions & Answers
Q What is the phone number for Rochester Counseling Group?
A The phone number for Rochester Counseling Group is: 585-494-7800.
Q Where is Rochester Counseling Group located?
A Rochester Counseling Group is located at 1687 English Rd, Rochester, NY 14616
Q What is the internet address for Rochester Counseling Group?
A The website (URL) for Rochester Counseling Group is: http://www.rochestercounseling.com/
Q What days are Rochester Counseling Group open?
A Rochester Counseling Group is open:
Monday: 8:00 AM - 7:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 3:00 PM
Saturday: 9:00 AM - 12:00 PM
Sunday: 9:00 AM - 12:00 PM
Q How is Rochester Counseling Group rated?
A Rochester Counseling Group has a 4.6 Star Rating from 11 reviewers.
Hours
Ratings and Reviews
Rochester Counseling Group
Overall Rating
Overall Rating
( 11 Reviews )Monarch on Google
Excellus verified by phone that the two therapists I was interested in seeing are participating providers, and their intake person denies this. She seemed either confused or not knowledgable about it. I feel this is poor customer service.
*Edit to reply to comment below*
I never stated that I use Blue Choice Option. I use Medicare Blue Choice Select. Option, that she is referring to, is a Medicaid program. Mine is a Medicare Advantage Plan. The providers requested are listed on their website as participating providers. Furthermore, I called the company itself, and they verified those providers are participating in my plan.
Once again. The assistant is not very knowledgable, and her info here is incorrect.
Jenn n Jena on Google
Matt is one of the most tentative, genuine and opened minded human beings I have ever met. He takes his role and positions as more than just his job. You can tell this is his true life calling and he is absolutely fulfilling it by intentionally listening, asking thought provoking questions and help build a path to live a successful and happy life to the fullest. In the years Ive known him, hes changed my life immensely. I could never thank him enough.
Lauren A on Google
Stacie Welch on Google
Very kind, easy to talk to. Highly recommended!!!!
Kelly A on Google
Overall Rating
Overall Rating
( 11 Reviews )Write a Review
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