Quiet Mind Therapy Services LCSW PLLC
-
First Floor, The Park at, 150 Allens Creek Rd 1st floor
Rochester, NY 14618 - 585-207-0432
Hours
Chamber Rating
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Kara Juszczak
Quiet Mind Therapy Services is a well-rounded group of clinicians. As a group practice owner myself, I often pass along referrals to QMTS and am confident that they will have their clinical needs met. Individual and group services are highly valued by other professionals!
Dec 4th, 2022 -
G
Emily H. needs to be fired. She claimed everything was covered and now I owe $500 because all of a sudden the "insurance" wasn't accepted and not one person bothered to tell us UNTIL an appointment..
Sep 1st, 2022 -
Melissa Kieffer
Edited to respond to owner: I actually already tried to share my concerns with you but never heard back. I would never leave a negative review for a small business unless I felt it was warranted. This was not a great experience. We've never cancelled last minute, had been understanding and flexiblewith your business when billing and scheduling issues occurred- and never said anything when on several occasionssessions were ended up to 20 minutes early. However, when we had to unexpectedly cancel due to illness, the same empathy and understandingwas not shared. I fully understand why you might have a cancellation policy in place and this is less about the money, but about the way it was handled. On top of already questioningthe effectivenessof the therapistwe'd been working with, this really just sealed the deal for us to discontinue working with you. Further, your own policy states:Of course we remain flexible around illness and unforeseen circumstances, but no one was able to explain what that meant or why that was not extended towards us. The last thing I would say, is that its really in poor taste to have a therapist reach out to let me know she'd be charging a late fee. At the end of the day, I was not charged as after all this- we were offered a zoom session, which for a sick kid, was not ideal but we just accepted it out of frustration.
Jun 21st, 2022 -
Joseph Ciufo
Aug 16th, 2021 -
Kayleigh Torres
Aug 11th, 2021
Contact Info
- 585-207-0432
Questions & Answers
Q What is the phone number for Quiet Mind Therapy Services LCSW PLLC?
A The phone number for Quiet Mind Therapy Services LCSW PLLC is: 585-207-0432.
Q Where is Quiet Mind Therapy Services LCSW PLLC located?
A Quiet Mind Therapy Services LCSW PLLC is located at First Floor, The Park at, 150 Allens Creek Rd 1st floor, Rochester, NY 14618
Q What is the internet address for Quiet Mind Therapy Services LCSW PLLC?
A The website (URL) for Quiet Mind Therapy Services LCSW PLLC is: http://www.quietmindtherapyservices.com/
Q What days are Quiet Mind Therapy Services LCSW PLLC open?
A Quiet Mind Therapy Services LCSW PLLC is open:
Monday: 8:00 AM - 8:30 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 9:00 AM - 8:00 PM
Thursday: 9:00 AM - 8:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Q How is Quiet Mind Therapy Services LCSW PLLC rated?
A Quiet Mind Therapy Services LCSW PLLC has a 3.0 Star Rating from 4 reviewers.
Hours
Ratings and Reviews
Quiet Mind Therapy Services LCSW PLLC
Overall Rating
Overall Rating
( 4 Reviews )Kara Juszczak on Google
Quiet Mind Therapy Services is a well-rounded group of clinicians. As a group practice owner myself, I often pass along referrals to QMTS and am confident that they will have their clinical needs met. Individual and group services are highly valued by other professionals!
G on Google
Emily H. needs to be fired. She claimed everything was covered and now I owe $500 because all of a sudden the "insurance" wasn't accepted and not one person bothered to tell us UNTIL an appointment..
Melissa Kieffer on Google
Edited to respond to owner:
I actually already tried to share my concerns with you but never heard back. I would never leave a negative review for a small business unless I felt it was warranted. This was not a great experience. We've never cancelled last minute, had been understanding and flexiblewith your business when billing and scheduling issues occurred- and never said anything when on several occasionssessions were ended up to 20 minutes early. However, when we had to unexpectedly cancel due to illness, the same empathy and understandingwas not shared. I fully understand why you might have a cancellation policy in place and this is less about the money, but about the way it was handled. On top of already questioningthe effectivenessof the therapistwe'd been working with, this really just sealed the deal for us to discontinue working with you. Further, your own policy states:Of course we remain flexible around illness and unforeseen circumstances, but no one was able to explain what that meant or why that was not extended towards us. The last thing I would say, is that its really in poor taste to have a therapist reach out to let me know she'd be charging a late fee. At the end of the day, I was not charged as after all this- we were offered a zoom session, which for a sick kid, was not ideal but we just accepted it out of frustration.
Joseph Ciufo on Google
Kayleigh Torres on Google
Overall Rating
Overall Rating
( 4 Reviews )Write a Review
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