Quiet Mind Therapy Services LCSW PLLC

Quiet Mind Therapy Services LCSW PLLC
  • First Floor, The Park at, 150 Allens Creek Rd 1st floor
    Rochester, NY 14618
  •   585-207-0432

Hours

Monday:
8:00 AM - 8:30 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
9:00 AM - 8:00 PM
Thursday:
9:00 AM - 8:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed

Chamber Rating

3.0 - (4 reviews)
2
0
0
0
2
Read Our 4 Reviews

Chamber Rating

3.0 - (4 reviews)
2
0
0
0
2
  • Kara Juszczak

    Quiet Mind Therapy Services is a well-rounded group of clinicians. As a group practice owner myself, I often pass along referrals to QMTS and am confident that they will have their clinical needs met. Individual and group services are highly valued by other professionals!
    Dec 4th, 2022

  • G

    Emily H. needs to be fired. She claimed everything was covered and now I owe $500 because all of a sudden the "insurance" wasn't accepted and not one person bothered to tell us UNTIL an appointment..
    Sep 1st, 2022

  • Melissa Kieffer

    Edited to respond to owner: I actually already tried to share my concerns with you but never heard back. I would never leave a negative review for a small business unless I felt it was warranted. This was not a great experience. We've never cancelled last minute, had been understanding and flexiblewith your business when billing and scheduling issues occurred- and never said anything when on several occasionssessions were ended up to 20 minutes early. However, when we had to unexpectedly cancel due to illness, the same empathy and understandingwas not shared. I fully understand why you might have a cancellation policy in place and this is less about the money, but about the way it was handled. On top of already questioningthe effectivenessof the therapistwe'd been working with, this really just sealed the deal for us to discontinue working with you. Further, your own policy states:Of course we remain flexible around illness and unforeseen circumstances, but no one was able to explain what that meant or why that was not extended towards us. The last thing I would say, is that its really in poor taste to have a therapist reach out to let me know she'd be charging a late fee. At the end of the day, I was not charged as after all this- we were offered a zoom session, which for a sick kid, was not ideal but we just accepted it out of frustration.
    Jun 21st, 2022

  • Joseph Ciufo


    Aug 16th, 2021

  • Kayleigh Torres


    Aug 11th, 2021

Read Our 4 Reviews

About
Quiet Mind Therapy Services LCSW PLLC

Quiet Mind Therapy Services LCSW PLLC is located at First Floor, The Park at, 150 Allens Creek Rd 1st floor in Rochester, New York 14618. Quiet Mind Therapy Services LCSW PLLC can be contacted via phone at 585-207-0432 for pricing, hours and directions.

Contact Info

  •   585-207-0432

Questions & Answers

Q What is the phone number for Quiet Mind Therapy Services LCSW PLLC?

A The phone number for Quiet Mind Therapy Services LCSW PLLC is: 585-207-0432.


Q Where is Quiet Mind Therapy Services LCSW PLLC located?

A Quiet Mind Therapy Services LCSW PLLC is located at First Floor, The Park at, 150 Allens Creek Rd 1st floor, Rochester, NY 14618


Q What is the internet address for Quiet Mind Therapy Services LCSW PLLC?

A The website (URL) for Quiet Mind Therapy Services LCSW PLLC is: http://www.quietmindtherapyservices.com/


Q What days are Quiet Mind Therapy Services LCSW PLLC open?

A Quiet Mind Therapy Services LCSW PLLC is open:
Monday: 8:00 AM - 8:30 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 9:00 AM - 8:00 PM
Thursday: 9:00 AM - 8:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed


Q How is Quiet Mind Therapy Services LCSW PLLC rated?

A Quiet Mind Therapy Services LCSW PLLC has a 3.0 Star Rating from 4 reviewers.

Hours

Monday:
8:00 AM - 8:30 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
9:00 AM - 8:00 PM
Thursday:
9:00 AM - 8:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed

Ratings and Reviews
Quiet Mind Therapy Services LCSW PLLC

Overall Rating

Overall Rating
( 4 Reviews )
2
0
0
0
2
Write a Review

Kara Juszczak on Google

image Quiet Mind Therapy Services is a well-rounded group of clinicians. As a group practice owner myself, I often pass along referrals to QMTS and am confident that they will have their clinical needs met. Individual and group services are highly valued by other professionals!


G on Google

image Emily H. needs to be fired. She claimed everything was covered and now I owe $500 because all of a sudden the "insurance" wasn't accepted and not one person bothered to tell us UNTIL an appointment..

Business Response on Google Dec 30th, 2022
I am so sorry for this experience you have had. Emily is a very valued employee and tries very hard to provide the best service. Unfortuneatly, she does not verify benefits, our billing company does. As always, we are happy to provide payment plans for people who need that option. Best to you, and we will try to do better.

Melissa Kieffer on Google

image Edited to respond to owner:
I actually already tried to share my concerns with you but never heard back. I would never leave a negative review for a small business unless I felt it was warranted. This was not a great experience. We've never cancelled last minute, had been understanding and flexiblewith your business when billing and scheduling issues occurred- and never said anything when on several occasionssessions were ended up to 20 minutes early. However, when we had to unexpectedly cancel due to illness, the same empathy and understandingwas not shared. I fully understand why you might have a cancellation policy in place and this is less about the money, but about the way it was handled. On top of already questioningthe effectivenessof the therapistwe'd been working with, this really just sealed the deal for us to discontinue working with you. Further, your own policy states:Of course we remain flexible around illness and unforeseen circumstances, but no one was able to explain what that meant or why that was not extended towards us. The last thing I would say, is that its really in poor taste to have a therapist reach out to let me know she'd be charging a late fee. At the end of the day, I was not charged as after all this- we were offered a zoom session, which for a sick kid, was not ideal but we just accepted it out of frustration.

Business Response on Google Apr 21st, 2022
Melissa, not sure why your experience was not satisfactory. It is always welcomed to have a conversation in a healthy way to resolve whatever may be happening. We welcome conversation and improvement. Feel free to reach out in this way. Best to you🙏🏻

Joseph Ciufo on Google

image


Kayleigh Torres on Google

image


Overall Rating

Overall Rating
( 4 Reviews )
2
0
0
0
2

Write a Review

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