LensCrafters
-
720 Miracle Mile Dr
Rochester, New York 14623 - (585) 427-7600
- Website
Hours
Chamber Rating
-
Glorimar Lazu
Great customer service and employees.
Apr 9th, 2024 -
Rachel Gilmore
Sadly Dr. Velosi was very kind and intelligent however the customer service here is so awful it might not be worth going here. They are far too understaffed its OBVIOUS not to mention Martha is incredibly rude. I have been waiting for my glasses for three weeks now and I have been told they would be here however they still are not. Incredibly disappointed especially because I have emailed the LensCrafters customer service department and even that was AWFUL. All around my experience here was very disappointing minus Dr. Velosi she was great.
Mar 25th, 2024 -
Leola Brown
Mar 23rd, 2024 -
Lisa Barber
Always a pleasure visiting this store due to their friendly staff. Scheduling an appointment online is a breeze and the eye exam was quick but didn't feel rushed. Highly recommend a visit here.Back again in 2024 After receiving my eye exam, I visited the store to review my options for prescription sunglasses, which I really needed. Cassidy was extremely helpful, just as all the employees were. She was able to provide me my options upfront where I felt no pressure to purchase. They really do live up to the happiness guaranteed promise! I was able to purchase my first pair of prescription sunglasses which feel light as a feather on my face. I left the store again feeling very satisfied with my order. Ill continue to purchase my glasses at Marketplace due to the wide selection of frames and continue to receive my annual eye exams at this location due to the friendly staff. Bonus points for the easy, self-service online scheduling tool to arrange my own eye exams.
Mar 23rd, 2024 -
Olinda S Louis
Mar 22nd, 2024
About
LensCrafters
720 Miracle Mile Dr LensCrafters is dedicated to providing quality eyecare to ensure you always see your best. We offer a complete range of premium lens solutions and a wide assortment of designer brands including Ray-Ban, Oakley and many more. We accept most vision insurance plans, including: Aetna, EyeMed, Humana, United Healthcare Vision, Cigna and many more. At LensCrafters all prescriptions are welcome!
Products
- High Definition Lenses
- Anti-reflective Lenses
- Polarized Lenses
- Traditional Lenses
- Eyeglasses
- Sunglasses
- Frames
Services
- AccuFit
- myLook
Brands
- Oakley
- Brooks Brothers
- Ralph
- Vogue
- Ray-Ban
- Coach
- Burberry
- Versace
- Michael Kors
- Ralph Lauren
- Polo
- DKNY
- Armani Exchange
- Sferoflex
- Tiffany & Co.
- Prada
- Tory Burch
- Dolce & Gabbana
Specialities
- Prescription Eyewear
- Digital Retina Photo - varies by location
Vidoes
Payment Methods
- AMERICANEXPRESS
- CASH
- CHECK
- DISCOVER
- MASTERCARD
- VISA
Questions & Answers
Q What is the phone number for LensCrafters?
A The phone number for LensCrafters is: (585) 427-7600.
Q Where is LensCrafters located?
A LensCrafters is located at 720 Miracle Mile Dr, Rochester, New York 14623
Q What is the internet address for LensCrafters?
A The website (URL) for LensCrafters is: https://local.lenscrafters.com/ny/rochester/720-miracle-mile-dr.html?cid=yext_0617&y_source=1_MTIxMDUyNC01NDUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
Q How big is LensCrafters?
A LensCrafters employs approximately 20+ people.
Q What days are LensCrafters open?
A LensCrafters is open:
Sunday: 11:00 AM - 5:00 PM
Monday: 10:00 AM - 7:00 PM
Tuesday: 10:00 AM - 7:00 PM
Wednesday: 10:00 AM - 7:00 PM
Thursday: 10:00 AM - 7:00 PM
Friday: 10:00 AM - 7:00 PM
Saturday: 10:00 AM - 7:00 PM
Q How is LensCrafters rated?
A LensCrafters has a 4.6 Star Rating from 288 reviewers.
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Ratings and Reviews
LensCrafters
Overall Rating
Overall Rating
( 288 Reviews )Glorimar Lazu on Google
Great customer service and employees.
Rachel Gilmore on Google
Sadly Dr. Velosi was very kind and intelligent however the customer service here is so awful it might not be worth going here. They are far too understaffed its OBVIOUS not to mention Martha is incredibly rude. I have been waiting for my glasses for three weeks now and I have been told they would be here however they still are not. Incredibly disappointed especially because I have emailed the LensCrafters customer service department and even that was AWFUL. All around my experience here was very disappointing minus Dr. Velosi she was great.
Leola Brown on Google
Lisa Barber on Google
Always a pleasure visiting this store due to their friendly staff. Scheduling an appointment online is a breeze and the eye exam was quick but didn't feel rushed. Highly recommend a visit here.
Back again in 2024
After receiving my eye exam, I visited the store to review my options for prescription sunglasses, which I really needed. Cassidy was extremely helpful, just as all the employees were. She was able to provide me my options upfront where I felt no pressure to purchase. They really do live up to the happiness guaranteed promise! I was able to purchase my first pair of prescription sunglasses which feel light as a feather on my face. I left the store again feeling very satisfied with my order. Ill continue to purchase my glasses at Marketplace due to the wide selection of frames and continue to receive my annual eye exams at this location due to the friendly staff. Bonus points for the easy, self-service online scheduling tool to arrange my own eye exams.
Olinda S Louis on Google
Overall Rating
Overall Rating
( 288 Reviews )Write a Review
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