Acura of Rochester Service Center
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3883 W Henrietta Rd
Rochester, NY 14623 - 585-385-5544
Hours
Chamber Rating
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Emily Hill
I always have exceptional service with Acura. At my most recent visit, Patrick was amazing - accommodating, friendly, communicative and efficient. They let me use a lender car as long as I needed, and they were patient and understanding when it came to my insurance issue. I never felt rushed and never felt like an inconvenience. Thank you so much!
Mar 23rd, 2024 -
Alex Scalone
Amazing service, always work with me whenever I need something looked at or done. Danielle is amazing and absolutely the best. The service guys all know exactly what theyre doing. Will be a customer for life.
Feb 20th, 2024 -
ida Thomas
Jun 19th, 2023 -
Stephen Lewis
Had new car for 2 months, already a tail light out. They have me bring car in to wait an hour just to tell me they have no bulbs in stock and that I have to come back tomorrow.. what dealership doesnt have a staple car item in stock or at least check before wasting a customers time. May as well fix it myself. Service: Auto maintenance
Jun 1st, 2022 -
Cathe Petrus
I just leased my 3rd Acura RDX from Garber Acura of Rochester. The RDX is a beautiful looking SUV! I love the way it responds when I drive and the ride is quiet and smooth. All of the driving and sound features on the vehicle are exceptional. Chris Wood, my sales person and Jabin Hutton, the finance manager, were great to work with. Very attentive to detail in explaining everything and answering any questions I had. Chris spent a lot of time reviewing all the technology on the RDX to make sure I understood any changes Acura made. He even had my winter mats washed from my other Acura before they were switched. The staff here has been very professional and its been a positive experience. With my other RDX SUV"s, my experience with the service dept also has been very good.
Oct 2nd, 2021
Contact Info
- 585-385-5544
Questions & Answers
Q What is the phone number for Acura of Rochester Service Center?
A The phone number for Acura of Rochester Service Center is: 585-385-5544.
Q Where is Acura of Rochester Service Center located?
A Acura of Rochester Service Center is located at 3883 W Henrietta Rd, Rochester, NY 14623
Q What is the internet address for Acura of Rochester Service Center?
A The website (URL) for Acura of Rochester Service Center is: https://www.acuraofrochester.com/service/?utm_source=googlemybusiness&utm_medium=organic&utm_campaign=gmb-service
Q What days are Acura of Rochester Service Center open?
A Acura of Rochester Service Center is open:
Saturday: 7:30 AM - 2:00 PM
Sunday: Closed
Monday: 7:30 AM - 6:00 PM
Tuesday: 7:30 AM - 6:00 PM
Wednesday: 7:30 AM - 6:00 PM
Thursday: 7:30 AM - 6:00 PM
Friday: 7:30 AM - 6:00 PM
Q How is Acura of Rochester Service Center rated?
A Acura of Rochester Service Center has a 4.2 Star Rating from 5 reviewers.
Hours
Ratings and Reviews
Acura of Rochester Service Center
Overall Rating
Overall Rating
( 5 Reviews )Emily Hill on Google
I always have exceptional service with Acura. At my most recent visit, Patrick was amazing - accommodating, friendly, communicative and efficient. They let me use a lender car as long as I needed, and they were patient and understanding when it came to my insurance issue. I never felt rushed and never felt like an inconvenience. Thank you so much!
Alex Scalone on Google
Amazing service, always work with me whenever I need something looked at or done. Danielle is amazing and absolutely the best. The service guys all know exactly what theyre doing. Will be a customer for life.
ida Thomas on Google
Stephen Lewis on Google
Had new car for 2 months, already a tail light out. They have me bring car in to wait an hour just to tell me they have no bulbs in stock and that I have to come back tomorrow.. what dealership doesnt have a staple car item in stock or at least check before wasting a customers time. May as well fix it myself. Service: Auto maintenance
Cathe Petrus on Google
I just leased my 3rd Acura RDX from Garber Acura of Rochester. The RDX is a beautiful looking SUV! I love the way it responds when I drive and the ride is quiet and smooth. All of the driving and sound features on the vehicle are exceptional. Chris Wood, my sales person and Jabin Hutton, the finance manager, were great to work with. Very attentive to detail in explaining everything and answering any questions I had. Chris spent a lot of time reviewing all the technology on the RDX to make sure I understood any changes Acura made. He even had my winter mats washed from my other Acura before they were switched. The staff here has been very professional and its been a positive experience. With my other RDX SUV"s, my experience with the service dept also has been very good.
Overall Rating
Overall Rating
( 5 Reviews )Write a Review
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