Redi Imports Downtown

Fantastic experience every time I've brought my vehicle in. Extremely transparent and upfront in all diagnosis'. Excellent customer service, and even popped a dent out of my bumper completely out of courtesy. Highly recommend!
Apr 5th, 2024

Apr 3rd, 2024

Excellent customer service, friendly staff, and quick repairs! They showed great attention to detail while still working quick and doing a great job. Ill definitely be bringing my car back here for repairs.
Apr 3rd, 2024

My experience the 2nd time around was as good as my 1st visit. Ryan... you and your team are awesome. Don't listen to those negative reviews, the best thing to do is go in for yourself and find out what a good service they offer. I for sure will be back to get more work done on my vehicle. The guy at the desk is an awesome person. Thank you guys. See you guys soon!
Apr 3rd, 2024

Redi Imports is not recommended for a visit. While the employees may be competent and courteous, the owner's behavior is questionable. I took my vehicle in for a brake noise fix, and the owner, who made the appointment with me, said, "We will check your battery, brake noise, engine belt, and tires, all free of charge." However, when I went to see what was wrong with my car, he started saying that I needed to change my engine belt, even though it was replaced about a month ago. Then, he said all my brakes were bad, suggesting that whoever installed them did a poor job. However, the front brakes, including the pads and rotors, are new and just needed some adjustments. He also insisted that I needed new tires, even though they are not even a year old and were recently rotated. His tendency to manipulate customers by suggesting unnecessary car parts for sale at inflated prices and treating customers disrespectfully makes it advisable to seek services elsewhere. Of course, I did not let him fix my car because his prices are ridiculously expensive, the customer service is poor, and he makes you second-guess yourself when your car needs just what you think it does. Do not go to this guy until a new owner runs the business who is honest, and where everything is not just about money. Additionally, when I declined to have my car fixed by him, he charged me a diagnosis fee, even though he initially said it was free of charge. He is a scam, so be cautious. Even if you consider going here, it's best to compare prices and quality of service with other shops before making a decision
Mar 27th, 2024