St. Ann's Home at St. Ann's Community

Hours

Friday:
24 Hours
Saturday:
24 Hours
Sunday:
24 Hours
Monday:
24 Hours
Tuesday:
24 Hours
Wednesday:
24 Hours
Thursday:
24 Hours

Chamber Rating

4.4 - (65 reviews)
46
9
3
1
6
Read Our 65 Reviews

Chamber Rating

4.4 - (65 reviews)
46
9
3
1
6
  • Jim Weiman


    Apr 3rd, 2024

  • harold ferguson

    Our experience at St.Anns was like no other. He has been in 3 rehabs and this one I would rank as last. My father was in rehab here and personally their physical therapy was NOT up to par. Walking 10ft. 4 times a week. Or going up 3 stairs is not physical therapy. OT, didnt even do their job making sure he was eating his food. My Dad lost 10lbs while he was there. Very upsetting. Other then being out of bed for PT. My Dad spent 23 hours in bed a day. They never even put him in his recliner and kept him in his gown until I said something. The only reason why Im even giving any stars Is because I liked his nurse Diane and his patient tech Wanda.
    Mar 14th, 2024

  • Aaron Leslie


    Mar 2nd, 2024

  • Is rod

    Very nice place the staff very professional they care for the old folks recommend...
    Feb 27th, 2024

  • Ann Frego

    Staff are always sitting around in a corner on their phones, while residents are calling for help. St Ann's administrator called me to assure me that they are very aware of the issues I mentioned above and are putting solutions in place to minimize the issues I mentioned. More importantly she put me in contact with administrative staff who can address one resident's specific issues. I improved my original rating because of her quick response to me and her obvious desire to provide residents there with the best possible care.
    Feb 24th, 2024

Read Our 65 Reviews

About
St. Ann's Home at St. Ann's Community

St. Ann's Home at St. Ann's Community is located at 1500 Portland Ave in Rochester, New York 14621. St. Ann's Home at St. Ann's Community can be contacted via phone at 585-697-6000 for pricing, hours and directions.

Contact Info

  •   585-697-6000

Questions & Answers

Q What is the phone number for St. Ann's Home at St. Ann's Community?

A The phone number for St. Ann's Home at St. Ann's Community is: 585-697-6000.


Q Where is St. Ann's Home at St. Ann's Community located?

A St. Ann's Home at St. Ann's Community is located at 1500 Portland Ave, Rochester, NY 14621


Q What is the internet address for St. Ann's Home at St. Ann's Community?

A The website (URL) for St. Ann's Home at St. Ann's Community is: https://stannscommunity.com/


Q How big is St. Ann's Home at St. Ann's Community?

A St. Ann's Home at St. Ann's Community employs approximately 20+ people.


Q What days are St. Ann's Home at St. Ann's Community open?

A St. Ann's Home at St. Ann's Community is open:
Friday: 24 Hours
Saturday: 24 Hours
Sunday: 24 Hours
Monday: 24 Hours
Tuesday: 24 Hours
Wednesday: 24 Hours
Thursday: 24 Hours


Q How is St. Ann's Home at St. Ann's Community rated?

A St. Ann's Home at St. Ann's Community has a 4.4 Star Rating from 65 reviewers.

Hours

Friday:
24 Hours
Saturday:
24 Hours
Sunday:
24 Hours
Monday:
24 Hours
Tuesday:
24 Hours
Wednesday:
24 Hours
Thursday:
24 Hours

Ratings and Reviews
St. Ann's Home at St. Ann's Community

Overall Rating

Overall Rating
( 65 Reviews )
46
9
3
1
6
Write a Review

Jim Weiman on Google

image

Business Response on Google Nov 14th, 2023
Hi Jim - thank you for taking the time to leave your review, we always appreciate feedback!

harold ferguson on Google

image Our experience at St.Anns was like no other. He has been in 3 rehabs and this one I would rank as last. My father was in rehab here and personally their physical therapy was NOT up to par. Walking 10ft. 4 times a week. Or going up 3 stairs is not physical therapy. OT, didnt even do their job making sure he was eating his food. My Dad lost 10lbs while he was there. Very upsetting.
Other then being out of bed for PT. My Dad spent 23 hours in bed a day. They never even put him in his recliner and kept him in his gown until I said something. The only reason why Im even giving any stars Is because I liked his nurse Diane and his patient tech Wanda.

Business Response on Google Mar 16th, 2024
Hi Harold - we're sorry to hear about your experience and appreciate your feedback. We take the quality of our care seriously and strive to provide the best possible services. We understand your concerns and would like to invite you to contact our Administrator, Sue Murty, to discuss them further. She can be reached at (585) 697-6000, and is expecting your call. Your input is valuable, and we thank you for sharing.

Aaron Leslie on Google

image


Is rod on Google

image Very nice place the staff very professional they care for the old folks recommend...

Business Response on Google Mar 17th, 2024
Thank you for taking the time to review St. Ann's!

Ann Frego on Google

image Staff are always sitting around in a corner on their phones, while residents are calling for help.
St Ann's administrator called me to assure me that they are very aware of the issues I mentioned above and are putting solutions in place to minimize the issues I mentioned. More importantly she put me in contact with administrative staff who can address one resident's specific issues. I improved my original rating because of her quick response to me and her obvious desire to provide residents there with the best possible care.

Business Response on Google Mar 8th, 2024
Thank you for bringing your concern to our attention. We take this matter very seriously and are committed to ensuring our residents receive the care they deserve. We encourage you to please reach out to Sue Murty, Administrator at 585-697-6700 to discuss this further. She is expecting your call. Once again thank you for sharing your feedback.

Load More Reviews

Overall Rating

Overall Rating
( 65 Reviews )
46
9
3
1
6

Write a Review

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