Carroll Heating & Cooling

I found John's name and contact information on the Irondequoit group on Facebook after several people had recommended him for HVAC services. After my furnace ignitor began to malfunction, I called him up and he was able to come over to look at the problem on the same day, and summarized my options to remedy the problem including parts, materials, labor costs, etc. As my boiler system is over 30 years old at this point, I opted to go with a brand new one. Knowing that my boiler may be nearing the end of its lifespan (and in the middle of winter) John scheduled himself for the work within a week's time. He was in my home all day and installed my new boiler along with the accompanying new piping, parts and fittings, including expansion tank, shut off valves, flu vents, etc. He was very professional, thorough, courteous, and cleaned up my basement and left it the way I found it. I would highly, highly recommend him to others. I would like to add something to this post since I last wrote it. A week ago Sunday, 2/5/23, one of my pipes burst in my porch/Florida room, spewing water all over the floor. I called John, who came over to my house on a Sunday (and within 15 minutes of my call) , spent an hour or a little more at my home and fixed the problem. We are so lucky to have someone like this who lives in our community in Irondequoit! Services: Installation, Heating system installation
Feb 11th, 2023

Exceptional service! I am very thankful to John. Our heat stopped working and he responded to my call right away. This is not the first time he has serviced/repaired our HVAC system. He has always provided high-quality honest work. John is very professional, responsible and kind. I would highly recommend him to anyone! Services: HVAC system repair, HVAC system maintenance, Heating system installation
Feb 10th, 2023

Jun 3rd, 2022

After several estimates, went with John Carroll due to his timely response, knowledge, professionalism, quality of equipment used, and competitive yet fair pricing. Installation was done on time and efficiently. Very happy with our decision and would highly recommend John. Services: Install AC, HVAC duct & vent installation, Heating system installation
Feb 17th, 2022

John was the only who agreed to install an Ecobee digital thermostat to integrate the HVAC and humidity controls in our house. We had separate 30 year old thermostat and humidity controllers and only Ecobee had the capability to integrate both. It was not an easy DIY project since our old thermostat was lacking wires of a particular color needed for the install. John showed up on a Saturday in the middle of the covid pandemic and did a perfect install. It did take him longer than anticipated due to some poorly run HVAC wires in our house but he did not charge us extra. He was very reasonably priced and professional. Thermostat has been working flawless for about 3 years now. The ability to monitor and regulate home temperatures through my phone across continents is fascinating. Thanks John! We will reach out to you to replace our aging furnace. Services: Thermostat installation, Thermostat repair, Install thermostat
Aug 2nd, 2022