ESL Federal Credit Union (Headquarters)

Hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 1:30 PM

Chamber Rating

3.7 - (99 reviews)
55
13
4
5
22
Read Our 99 Reviews

Chamber Rating

3.7 - (99 reviews)
55
13
4
5
22
  • Dan Orzechowski

    Opted out several times from their email lists. They ignore this and continue to send promotional spam.
    Mar 8th, 2024

  • Lawrence Barnes

    Be careful with ESL's "Bill Pay" feature. ESL takes the money out of your account when they send the check. If the check isn't cashed for some reason, the Payee does not have the money and ESL has taken it out of your checking account, so both you and the payee don't have the money. ESL does. And ESL won't tell you that that the check was never cashed. They just keep the money unless you speak up.
    Jan 19th, 2024

  • Dwight Jones

    Worked with a guy Phil today who went above and beyond to help me fix issues I had with my Business account. Thank you so much Phil!!!!
    Dec 22nd, 2023

  • Anthony Curry

    About a year ago I co signed a loan for my niece because she had no credit. I just found out that she was approved as a co signer on a loan for someone I don't know. The dealer was Hoselton Auto Mall and the bank ESL Federal Credit union. How ESL became the bank I don't know considering that out of the 8 inquiries that were performed none of them were from ESL. What was the basis for there decision to approve her as co signer for this loan. Her credit score at the time was 603 or lower. She also had an existing loan on her report. HOW DID SHE GET APPROVED AS A CO SIGNER FOR THIS LOAN? She also doesn't make a lot of money. She is a security Guard. I believe this loan is fraudulent and predatory. I believe she was taken advantage of and I would like her name removed from this loan.
    Dec 18th, 2023

  • Deshawn Can


    Dec 14th, 2023

Read Our 99 Reviews

About
ESL Federal Credit Union (Headquarters)

ESL Federal Credit Union (Headquarters) is located at 225 Chestnut St in Rochester, New York 14604. ESL Federal Credit Union (Headquarters) can be contacted via phone at 585-336-1000 for pricing, hours and directions.

Contact Info

  •   585-336-1000
  •   (585) 336-1000

Questions & Answers

Q What is the phone number for ESL Federal Credit Union (Headquarters)?

A The phone number for ESL Federal Credit Union (Headquarters) is: 585-336-1000.


Q Where is ESL Federal Credit Union (Headquarters) located?

A ESL Federal Credit Union (Headquarters) is located at 225 Chestnut St, Rochester, NY 14604


Q What is the internet address for ESL Federal Credit Union (Headquarters)?

A The website (URL) for ESL Federal Credit Union (Headquarters) is: https://www.esl.org/


Q How big is ESL Federal Credit Union (Headquarters)?

A ESL Federal Credit Union (Headquarters) employs approximately 20+ people.


Q Is there a key contact at ESL Federal Credit Union (Headquarters)?

A You can contact Elaine Williams at 585-336-1000.


Q What days are ESL Federal Credit Union (Headquarters) open?

A ESL Federal Credit Union (Headquarters) is open:
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 4:00 PM
Wednesday: 9:00 AM - 4:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 1:30 PM


Q How is ESL Federal Credit Union (Headquarters) rated?

A ESL Federal Credit Union (Headquarters) has a 3.7 Star Rating from 99 reviewers.

Key Contacts

image
Elaine Williams
Manager


Hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 1:30 PM

Ratings and Reviews
ESL Federal Credit Union (Headquarters)

Overall Rating

Overall Rating
( 99 Reviews )
55
13
4
5
22
Write a Review

Dan Orzechowski on Google

image Opted out several times from their email lists. They ignore this and continue to send promotional spam.

Business Response on Google Mar 17th, 2024
We sincerely apologize that we have not provided you with the superior experience that we strive to deliver, Dan. We have shared this feedback with the appropriate teams to ensure your voice is heard.

Lawrence Barnes on Google

image Be careful with ESL's "Bill Pay" feature. ESL takes the money out of your account when they send the check. If the check isn't cashed for some reason, the Payee does not have the money and ESL has taken it out of your checking account, so both you and the payee don't have the money. ESL does. And ESL won't tell you that that the check was never cashed. They just keep the money unless you speak up.

Business Response on Google Feb 5th, 2024
We sincerely apologize for your experience with Bill Pay, Lawrence. We’d like to take a closer look at this and further address your concerns, as what you have described does not align with our Bill Pay policies. Please contact us at 585.336.1000 or via Live Chat Banking at esl.org and a member of our team would be happy to assist you.

Dwight Jones on Google

image Worked with a guy Phil today who went above and beyond to help me fix issues I had with my Business account. Thank you so much Phil!!!!

Business Response on Google Jan 5th, 2024
Thank you for sharing feedback about our Chestnut St. team, Dwight. We agree, they provide consistently great service to our members!

Anthony Curry on Google

image About a year ago I co signed a loan for my niece because she had no credit. I just found out that she was approved as a co signer on a loan for someone I don't know. The dealer was Hoselton Auto Mall and the bank ESL Federal Credit union. How ESL became the bank I don't know considering that out of the 8 inquiries that were performed none of them were from ESL. What was the basis for there decision to approve her as co signer for this loan. Her credit score at the time was 603 or lower. She also had an existing loan on her report. HOW DID SHE GET APPROVED AS A CO SIGNER FOR THIS LOAN? She also doesn't make a lot of money. She is a security Guard. I believe this loan is fraudulent and predatory. I believe she was taken advantage of and I would like her name removed from this loan.


Deshawn Can on Google

image

Business Response on Google Jan 4th, 2024
Thank you for the 5-star review, Deshawn!

Load More Reviews

Overall Rating

Overall Rating
( 99 Reviews )
55
13
4
5
22

Write a Review

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