Radio Daze LLC
-
2144 Brighton Henrietta Town Line Rd Suite 200
Rochester, NY 14623 - 585-270-8178
Hours
Chamber Rating
-
Tim Mack
Sometimes slow to ship, but they sell quality items, I've been using them for your several years and never had a problem with them.
Dec 19th, 2022 -
Eric Strengell
It took quite a while to get my dial scale from Radio Daze and I was warned right up front that that would be the case. When it finally arrived l was blown away by the quality and fit! Couldn't be more pleased.
Oct 19th, 2022 -
Hi-Fi- Audio
Delayed my order for 4 month!!!! No communication, no explanation, no apologies. SIMPLY RUDE & UNPROFESSIONAL!!!!!!
Mar 5th, 2022 -
Captain Fantastic
NO customer service, HUGE delays in order fulfilment. Radiodaze is a monopoly and they are abusing it. I am sure by this time you realized that RadioDaze is the only company out there who makes these vintage unit replacement parts. Radiodaze is well aware of it and they know it, hence they dont care about your order or customer support (it simply is not existent). Your order will be delayed for n amount of time (3 month is at minimum). If you confront them with the delay complaint, they will simply cancel your order!!!!! AVOID IF YOU CAN!!!!
Sep 5th, 2021 -
Jonathan Touboul
Changing my rating from a 1 to a 3 after receiving my items. I've been super disappointed by Radio Daze customer service. Tried to reach out because there was a problem with my delivery. Sent emails, filled a form and called 3 times and not a single answer. not one acknowledgement of any of those communications. The bright side is the quality of the item, when the delivery eventually came in. Great quality and awesome looking products. Recommendation to the owners: Try being more considerate with your customers, just make the time 1-2 hours everyday to go through the customer complaints and requests, and at least show you exist and will address their concern at some point. No answer is bad, and a bad reputation is building up on all radio enthusiasts forums I use.
Sep 11th, 2021
Contact Info
- 585-270-8178
Questions & Answers
Q What is the phone number for Radio Daze LLC?
A The phone number for Radio Daze LLC is: 585-270-8178.
Q Where is Radio Daze LLC located?
A Radio Daze LLC is located at 2144 Brighton Henrietta Town Line Rd Suite 200, Rochester, NY 14623
Q What is the internet address for Radio Daze LLC?
A The website (URL) for Radio Daze LLC is: http://www.radiodaze.com/
Q What days are Radio Daze LLC open?
A Radio Daze LLC is open:
Thursday: 9:30 AM - 5:00 PM
Friday: 9:30 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Monday: 9:30 AM - 5:00 PM
Tuesday: 9:30 AM - 5:00 PM
Wednesday: 9:30 AM - 5:00 PM
Q How is Radio Daze LLC rated?
A Radio Daze LLC has a 3.1 Star Rating from 9 reviewers.
Hours
Ratings and Reviews
Radio Daze LLC
Overall Rating
Overall Rating
( 9 Reviews )Tim Mack on Google
Sometimes slow to ship, but they sell quality items, I've been using them for your several years and never had a problem with them.
Eric Strengell on Google
It took quite a while to get my dial scale from Radio Daze and I was warned right up front that that would be the case. When it finally arrived l was blown away by the quality and fit! Couldn't be more pleased.
Hi-Fi- Audio on Google
Delayed my order for 4 month!!!! No communication, no explanation, no apologies. SIMPLY RUDE & UNPROFESSIONAL!!!!!!
Captain Fantastic on Google
NO customer service, HUGE delays in order fulfilment.
Radiodaze is a monopoly and they are abusing it.
I am sure by this time you realized that RadioDaze is the only company out there who makes these vintage unit replacement parts.
Radiodaze is well aware of it and they know it, hence they dont care about your order or customer support (it simply is not existent). Your order will be delayed for n amount of time (3 month is at minimum).
If you confront them with the delay complaint, they will simply cancel your order!!!!!
AVOID IF YOU CAN!!!!
Jonathan Touboul on Google
Changing my rating from a 1 to a 3 after receiving my items. I've been super disappointed by Radio Daze customer service. Tried to reach out because there was a problem with my delivery. Sent emails, filled a form and called 3 times and not a single answer. not one acknowledgement of any of those communications.
The bright side is the quality of the item, when the delivery eventually came in. Great quality and awesome looking products.
Recommendation to the owners: Try being more considerate with your customers, just make the time 1-2 hours everyday to go through the customer complaints and requests, and at least show you exist and will address their concern at some point. No answer is bad, and a bad reputation is building up on all radio enthusiasts forums I use.
Overall Rating
Overall Rating
( 9 Reviews )Write a Review
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