Family Dollar
-
1380 Norton St
Rochester, NY 14621 - 585-649-0925
Hours
Chamber Rating
-
Christopher Edwards
Avoid this place. Not only overcharging but then charging me twice instead of a refund. Kept swiping my card over and over saying she wanted to fix it and would only causing issues. I asked her several times to just stop. A simple errand for a friend caused me so much not only time wasted waiting for manager to screw me but drama to follow due to her incompetence. Ended up calling corporate and have never heard back. Still waiting. Sent another email with pics and video. Still have not gotten any type of refund that is due to me or the second charge dropped or an apology. Neither management nor corporate want to take any responsibility whatsoever. So simply put I was robbed. This place is beyond ghetto just looking at it so does not entirely surprise me. No one upkeeps the parking lot or strip and you being the only corporate store in the bunch you should take some effort to make the it nicer, but you do the opposite. The manager is not only incompetent but rude and cause people great harm knowingly with no care. This store just needs closed down. They literally will rob you here. I was also overcharged through the app prior to this at another location got no help and just cancelled my order due to poor management at that location. If I was corporate I would just close these local stores. I won't shop with this company anymore due to them.
Jan 29th, 2024 -
San Juan
Dec 27th, 2023 -
Kaitlyn Sullivan
The lady working today put her hands on me and grabbed my purse. Im suing her for assault seeing as youre to unprofessional to answer your phone. I got proof you put your hands on me grabbed my purse and have nothing on camera. See you in court and also Im contacting head quarters. Very unprofessional low life , treating lady. Serving you papers next week for assault. Already talked to sheriff. You had no right to put your hand on me! Good luck, you suck at your job and will be fired. You dont put your hands on a customer and grab her belongings. I study the law so whoever was working around 4:30 , see you court for assault
Nov 23rd, 2023 -
Lisa Allen
Nov 8th, 2023 -
Faith
Sep 27th, 2023
Contact Info
- 585-649-0925
Products
- AUTOMOTIVE ACCESSORIES
- BAGS
- BAKING & COOKING SUPPLIES
- BATH & BODY PRODUCTS
- BATTERIES
- BEDDING & LINENS
- BEVERAGES
- BODY CARE
- CANDIES
- CANDLES & CANDLE ACCESSORIES
- CANNED GOODS
- CHIPS
- CLEANING SUPPLIES
Payment Methods
- MasterCard
- Visa
Questions & Answers
Q What is the phone number for Family Dollar?
A The phone number for Family Dollar is: 585-649-0925.
Q Where is Family Dollar located?
A Family Dollar is located at 1380 Norton St, Rochester, NY 14621
Q What is the internet address for Family Dollar?
A The website (URL) for Family Dollar is: https://www.familydollar.com/locations/ny/rochester/25054/
Q What days are Family Dollar open?
A Family Dollar is open:
Tuesday: 8:00 AM - 10:00 PM
Wednesday: 8:00 AM - 10:00 PM
Thursday: 8:00 AM - 10:00 PM
Friday: 8:00 AM - 10:00 PM
Saturday: 8:00 AM - 10:00 PM
Sunday: 8:00 AM - 10:00 PM
Monday: 8:00 AM - 10:00 PM
Q How is Family Dollar rated?
A Family Dollar has a 3.4 Star Rating from 105 reviewers.
Hours
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Ratings and Reviews
Family Dollar
Overall Rating
Overall Rating
( 105 Reviews )Christopher Edwards on Google
Avoid this place. Not only overcharging but then charging me twice instead of a refund. Kept swiping my card over and over saying she wanted to fix it and would only causing issues. I asked her several times to just stop. A simple errand for a friend caused me so much not only time wasted waiting for manager to screw me but drama to follow due to her incompetence. Ended up calling corporate and have never heard back. Still waiting. Sent another email with pics and video. Still have not gotten any type of refund that is due to me or the second charge dropped or an apology. Neither management nor corporate want to take any responsibility whatsoever. So simply put I was robbed. This place is beyond ghetto just looking at it so does not entirely surprise me. No one upkeeps the parking lot or strip and you being the only corporate store in the bunch you should take some effort to make the it nicer, but you do the opposite. The manager is not only incompetent but rude and cause people great harm knowingly with no care. This store just needs closed down. They literally will rob you here. I was also overcharged through the app prior to this at another location got no help and just cancelled my order due to poor management at that location. If I was corporate I would just close these local stores. I won't shop with this company anymore due to them.
San Juan on Google
Kaitlyn Sullivan on Google
The lady working today put her hands on me and grabbed my purse. Im suing her for assault seeing as youre to unprofessional to answer your phone. I got proof you put your hands on me grabbed my purse and have nothing on camera. See you in court and also Im contacting head quarters. Very unprofessional low life , treating lady. Serving you papers next week for assault. Already talked to sheriff. You had no right to put your hand on me! Good luck, you suck at your job and will be fired. You dont put your hands on a customer and grab her belongings. I study the law so whoever was working around 4:30 , see you court for assault
Lisa Allen on Google
Faith on Google