Starbucks
Hours
Chamber Rating
-
Amelia Goetz
Been coming here somewhat regularly, couple times a month, as its not super close to home but on our way to a lot of places. The drive thru is dicey especially if you have a bigger vehicle. But the staff? Yikes. Too often, something goes wrong for example, we ordered ahead for mobile pickup, some ingredient was out of stock for one of the drinks but rather than call out or cancel the order, we just sat waiting for over half an hour while one drink was done and sitting at pickup but never announced so of course cold and whatnot. Then we had to wait for a different drink to be made. Until today, it was never a problem with attitude but TODAY whomever is taking drive thru orders WOW, maam! You need to check your attitude before you hit that floor! Ive worked in service, I get it! But do you know one thing NONE of my supervisors would have EVER tolerated? Me taking my stuff out on a customer. What really gets me is, she threw such a tantrum over adding a flavor, and my unsmart self was so stunned I still paid for the drink that I didnt even want!! Why didnt I just drive away? Ill be asking myself that for at least the rest of the day. Yeah, so, we will not be patronizing this location again. Ever. Check your attitude, folks. Whatever is happening in your life, thats not my fault and Im sorry its happening to you, truly I am, but I am not responsible for whatever situation youre finding yourself in, and it is incredibly unfair to be taking it out on someone just trying to get a coffee.
Apr 5th, 2024 -
Brent McCurty
I came in near closing and the staff was so very accommodating especially the gentleman working. Was top notch service with a smile!
Apr 2nd, 2024 -
LaLonda Samuels
Jan 28th, 2024 -
Jessica Casillo' Williams
Jan 18th, 2024 -
GraceFenlan Chen
Jan 6th, 2024
Questions & Answers
Q What is the phone number for Starbucks?
A The phone number for Starbucks is: (585) 381-2140.
Q Where is Starbucks located?
A Starbucks is located at 2750 Monroe Avenue, Rochester, NY 14618
Q What is the internet address for Starbucks?
A The website (URL) for Starbucks is: https://www.starbucks.ca/store-locator/store/1031154/
Q What days are Starbucks open?
A Starbucks is open:
Tuesday: 5:30 AM - 8:00 PM
Wednesday: 5:30 AM - 8:00 PM
Thursday: 5:30 AM - 8:00 PM
Friday: 5:30 AM - 8:00 PM
Saturday: 5:30 AM - 8:00 PM
Sunday: 5:30 AM - 8:00 PM
Monday: 5:30 AM - 8:00 PM
Q How is Starbucks rated?
A Starbucks has a 4.4 Star Rating from 324 reviewers.
Hours
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Ratings and Reviews
Starbucks
Overall Rating
Overall Rating
( 324 Reviews )Amelia Goetz on Google
Been coming here somewhat regularly, couple times a month, as its not super close to home but on our way to a lot of places. The drive thru is dicey especially if you have a bigger vehicle. But the staff? Yikes.
Too often, something goes wrong for example, we ordered ahead for mobile pickup, some ingredient was out of stock for one of the drinks but rather than call out or cancel the order, we just sat waiting for over half an hour while one drink was done and sitting at pickup but never announced so of course cold and whatnot. Then we had to wait for a different drink to be made.
Until today, it was never a problem with attitude but TODAY whomever is taking drive thru orders WOW, maam! You need to check your attitude before you hit that floor! Ive worked in service, I get it! But do you know one thing NONE of my supervisors would have EVER tolerated? Me taking my stuff out on a customer.
What really gets me is, she threw such a tantrum over adding a flavor, and my unsmart self was so stunned I still paid for the drink that I didnt even want!! Why didnt I just drive away? Ill be asking myself that for at least the rest of the day.
Yeah, so, we will not be patronizing this location again. Ever. Check your attitude, folks. Whatever is happening in your life, thats not my fault and Im sorry its happening to you, truly I am, but I am not responsible for whatever situation youre finding yourself in, and it is incredibly unfair to be taking it out on someone just trying to get a coffee.
Brent McCurty on Google
I came in near closing and the staff was so very accommodating especially the gentleman working. Was top notch service with a smile!
LaLonda Samuels on Google
Jessica Casillo' Williams on Google
GraceFenlan Chen on Google
Overall Rating
Overall Rating
( 324 Reviews )Write a Review
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