Chamber of Commerce

      The Warrior Factory Rochester

      ( 218 Reviews )

      The Warrior Factory Rochester
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      Hours

      Friday:
      2:00 PM - 8:00 PM
      Saturday:
      10:00 AM - 7:00 PM
      Sunday:
      10:00 AM - 5:00 PM
      Monday:
      12:00 PM - 9:00 PM
      Tuesday:
      12:00 PM - 9:00 PM
      Wednesday:
      12:00 PM - 9:00 PM
      Thursday:
      12:00 PM - 9:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      4.8 - (218 reviews)
      185
      21
      8
      2
      2
      Read Our 218 Reviews

      Chamber Rating

      4.8 - (218 reviews)
      185
      21
      8
      2
      2
      › ‹
      • mike kemp (shazaam22)

        This is a great facility. Coach Logan was awesome and went above and beyond to help ensure our 5 year old nephew had a great time. Cant recommend The Warrior Factory Rochester enough.
        Mar 28th, 2024

      • Jay Best

        Luke helped my daughter make it up one of the intermediate running walls first time shes made it at age 8! Thanks!
        Feb 12th, 2024

      • Angela

        I booked a party here for my son the gym part of it was fun and our party helper was great I dont recall her name. When we went upstairs for pizza and cake I had 11 boys who wanted to go back downstairs I asked to pay for more time for all of them and Team lead Max said no we have to clean up we close soon if I had known upfront we would be stuck in a party room for 45 minutes with 11 boys I wouldnt have booked. Then the one and only time Max came upstairs he awkwardly cornered 2 of the party guests and said which one of you got piss all over my toilet definitely concerning he didnt talk to an adult first and he pulled 2 kids to the side and awkwardly talked to them in front of all their friends. After the party ended I asked him why he didnt come to me first as Im responsible for these kids while theyre in my care he told me he felt he needed to address it with them. Overall the kids had fun and 2 of the 3 staff members were great. Definitely wouldnt go back though.
        Feb 12th, 2024

      • Good Guy

        Great place for the kids to learn to be strong. Highly recommend.
        Jan 30th, 2024

      • Sherie Hill

        I can't believe the unprofessionism that we just experienced in this facility tonight. The "staff" was not welcoming, rude and impatient, especially "Coach Max". The excuse that was given was ' we're understaffed ". Unfortunately that has nothing to do with a paying customer. I believe you should always be ready at all times in any business, especially one of this nature. The kids were treated unkind and spoken rudely too. I even witnessed some of the staff "pushing the kids out of the way". I tried to speak to Coach Max about my concerns ( many of them) afterwards BUT he brushed me off in a VERY RUDE and UNPROFESSIONAL way. I will not be silent until I speak directly to the owner about my experience. I'm VERY VERY OFFENDED AND DISAPPOINTED In return, we may never step foot in this facility again! Signed, A disappointed and irritated customer
        Nov 1st, 2023

      Read Our 218 Reviews

      About
      The Warrior Factory Rochester

      The Warrior Factory Rochester is located at 3150 W Henrietta Rd in Rochester, New York 14623. The Warrior Factory Rochester can be contacted via phone at 585-427-9289 for pricing, hours and directions.

      Contact Info

      •   585-427-9289

      Questions & Answers

      Q What is the phone number for The Warrior Factory Rochester?

      A The phone number for The Warrior Factory Rochester is: 585-427-9289.

      Q Where is The Warrior Factory Rochester located?

      A The Warrior Factory Rochester is located at 3150 W Henrietta Rd, Rochester, NY 14623

      Q What is the internet address for The Warrior Factory Rochester?

      A The website (URL) for The Warrior Factory Rochester is: https://www.rochester.thewarriorfactory.com/

      Q What days are The Warrior Factory Rochester open?

      A The Warrior Factory Rochester is open:
      Friday: 2:00 PM - 8:00 PM
      Saturday: 10:00 AM - 7:00 PM
      Sunday: 10:00 AM - 5:00 PM
      Monday: 12:00 PM - 9:00 PM
      Tuesday: 12:00 PM - 9:00 PM
      Wednesday: 12:00 PM - 9:00 PM
      Thursday: 12:00 PM - 9:00 PM

      Q How is The Warrior Factory Rochester rated?

      A The Warrior Factory Rochester has a 4.8 Star Rating from 218 reviewers.

      Hours

      Friday:
      2:00 PM - 8:00 PM
      Saturday:
      10:00 AM - 7:00 PM
      Sunday:
      10:00 AM - 5:00 PM
      Monday:
      12:00 PM - 9:00 PM
      Tuesday:
      12:00 PM - 9:00 PM
      Wednesday:
      12:00 PM - 9:00 PM
      Thursday:
      12:00 PM - 9:00 PM

      Ratings and Reviews
      The Warrior Factory Rochester

      Overall Rating

      Overall Rating
      ( 218 Reviews )
      185
      21
      8
      2
      2
      Write a Review

      mike kemp (shazaam22) on Google

      image This is a great facility. Coach Logan was awesome and went above and beyond to help ensure our 5 year old nephew had a great time. Cant recommend The Warrior Factory Rochester enough.

      Business Response on Google Mar 29th, 2024
      Thanks for the positive feedback Mike. We hope to see you again soon!

      Jay Best on Google

      image Luke helped my daughter make it up one of the intermediate running walls first time shes made it at age 8! Thanks!

      Business Response on Google Feb 15th, 2024
      Thanks for the feedback Jay, we hope she comes back soon!

      Angela on Google

      image I booked a party here for my son the gym part of it was fun and our party helper was great I dont recall her name. When we went upstairs for pizza and cake I had 11 boys who wanted to go back downstairs I asked to pay for more time for all of them and Team lead Max said no we have to clean up we close soon if I had known upfront we would be stuck in a party room for 45 minutes with 11 boys I wouldnt have booked. Then the one and only time Max came upstairs he awkwardly cornered 2 of the party guests and said which one of you got piss all over my toilet definitely concerning he didnt talk to an adult first and he pulled 2 kids to the side and awkwardly talked to them in front of all their friends. After the party ended I asked him why he didnt come to me first as Im responsible for these kids while theyre in my care he told me he felt he needed to address it with them. Overall the kids had fun and 2 of the 3 staff members were great. Definitely wouldnt go back though.

      Business Response on Google Mar 24th, 2024
      Hi Angela, I am very sorry to hear about your less then ideal experience and do apologize for any uncomfortable feelings for you guests. Max is no longer employed with The Warrior Factory and we would welcome the opportunity for you to have a 5 star experience when you are ready to come back and give it a try. We do pride ourselves on having a positive reputation and are glad to hear that the majority of the staff were great and the boys had fun! Please contact me at your convenience. Thanks,Luke Sworts, General Manager

      Good Guy on Google

      image Great place for the kids to learn to be strong. Highly recommend.

      Business Response on Google Mar 21st, 2024
      Thanks! We think so too. And of course, we love when adults or parents join in on the fun fitness as well! :)

      Sherie Hill on Google

      image I can't believe the unprofessionism that
      we just experienced in this facility
      tonight. The "staff" was not welcoming,
      rude and impatient, especially "Coach
      Max". The excuse that was given was
      ' we're understaffed ". Unfortunately
      that has nothing to do with a paying
      customer. I believe you should always
      be ready at all times in any business,
      especially one of this nature. The kids
      were treated unkind and spoken rudely
      too. I even witnessed some of the staff
      "pushing the kids out of the way". I tried
      to speak to Coach Max about my
      concerns ( many of them) afterwards
      BUT he brushed me off in a VERY RUDE
      and UNPROFESSIONAL way. I will not
      be silent until I speak directly to the
      owner about my experience. I'm VERY
      VERY OFFENDED AND DISAPPOINTED
      In return, we may never step foot in this
      facility again!
      Signed,
      A disappointed and irritated customer

      Business Response on Google Nov 2nd, 2023
      Hi Sherie, We are sorry you had this negative experience and appreciate you taking the time to explain your perspective. We hope to have the opportunity to rectify the situation and give you the positive, safe, and fun experience we are known for.
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 218 Reviews )
      185
      21
      8
      2
      2

      Write a Review

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