East Ridge Road Behavioral Health Center, Adult Mental Health

Chamber Rating

Verified Member
2.2 - (10 reviews)
3
0
0
0
7
Read Our 10 Reviews

Chamber Rating

Verified Member
2.2 - (10 reviews)
3
0
0
0
7
  • Amy Nicometo

    The therapist I have is extremely unhelpful and has no intention of listening and helping! Absolutely terrible
    Mar 22nd, 2024

  • Michael D.

    I attend a group through the Zoom mtg. app on Tuesdays and I think it's great!! Thanks.
    Apr 28th, 2023

  • Pj Records

    If I could give this place no stars I would. The woman that worked at the front desk was very rude to me, always talking to me is a stern and scolding tone when I came to visit. The therapist that I had was also very rude to me and blamed me for problems in my life I could not control. I don't recommend this place at all
    Jan 25th, 2023

  • Sharon Cunningham

    a friend of mine thought she was in a safe space to share a very personal experience, but she had CPS called on her instead. The case was dismissed and she never went back, unable to trust them again.
    Nov 19th, 2022

  • Mike Bleck

    This was a pretty awful experience. During my evaluation, the Dr. Chuckled at a few of my answers. I do not feel this was meant to be malicious in any way, however its not easy for a person to bear themselves to a Stanger. I'd recommend that you be a bit more thoughtful going forward. I big issue seems to be as soon as I canceled my appoiments, they treated them as missed and even made an appointment on my my chart that I did not attend. I am dealing with the charge for the initial evaluation as the name of the doctor and service I received to not match who I meant with and what for. Looking at other reviews and my own experience I would strongly recommend against seeing help from these facility at the moment. there are other locations to help you get the help you need, do not put yourselves through more mental strain while already dealing with other things.
    Sep 17th, 2021

Read Our 10 Reviews

About
East Ridge Road Behavioral Health Center, Adult Mental Health

East Ridge Road Behavioral Health in Rochester, New York, provides mental and behavioral health services for adults ages 18 and over and their families. Our primary focus is the overall emotional well-being of our patients and respect for their individual needs. Rochester Regional Health is dedicated to providing a safe and encouraging environment that can help make a significant difference in the lives of our patients. Our outpatient care coordinators develop individualized treatment plans that work to meet your specific needs.

Contact Info

Services

  • Behavioral Health
  • Mental Health
  • Chemical Dependency
  • Addiction Services
  • Home Care

Payment Methods

  • AMERICANEXPRESS
  • CASH
  • CHECK
  • DISCOVER
  • MASTERCARD
  • VISA

Questions & Answers

Q What is the phone number for East Ridge Road Behavioral Health Center, Adult Mental Health?

A The phone number for East Ridge Road Behavioral Health Center, Adult Mental Health is: (585) 922-9900.


Q Where is East Ridge Road Behavioral Health Center, Adult Mental Health located?

A East Ridge Road Behavioral Health Center, Adult Mental Health is located at 490 East Ridge Road, Rochester, New York 14621


Q What is the internet address for East Ridge Road Behavioral Health Center, Adult Mental Health?

A The website (URL) for East Ridge Road Behavioral Health Center, Adult Mental Health is: https://www.rochesterregional.org/locations/rochester/rochester-mental-health-center-rmhc/?y_source=1_OTkwMDg4MS01NDUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D


Q How big is East Ridge Road Behavioral Health Center, Adult Mental Health?

A East Ridge Road Behavioral Health Center, Adult Mental Health employs approximately 20+ people.


Q How is East Ridge Road Behavioral Health Center, Adult Mental Health rated?

A East Ridge Road Behavioral Health Center, Adult Mental Health has a 2.2 Star Rating from 10 reviewers.

Ratings and Reviews
East Ridge Road Behavioral Health Center, Adult Mental Health

Overall Rating

Overall Rating
( 10 Reviews )
3
0
0
0
7
Write a Review

Amy Nicometo on Google

image The therapist I have is extremely unhelpful and has no intention of listening and helping! Absolutely terrible


Michael D. on Google

image I attend a group through the Zoom mtg. app on Tuesdays and I think it's great!! Thanks.


Pj Records on Google

image If I could give this place no stars I would. The woman that worked at the front desk was very rude to me, always talking to me is a stern and scolding tone when I came to visit. The therapist that I had was also very rude to me and blamed me for problems in my life I could not control. I don't recommend this place at all


Sharon Cunningham on Google

image a friend of mine thought she was in a safe space to share a very personal experience, but she had CPS called on her instead. The case was dismissed and she never went back, unable to trust them again.


Mike Bleck on Google

image This was a pretty awful experience. During my evaluation, the Dr. Chuckled at a few of my answers. I do not feel this was meant to be malicious in any way, however its not easy for a person to bear themselves to a Stanger. I'd recommend that you be a bit more thoughtful going forward.
I big issue seems to be as soon as I canceled my appoiments, they treated them as missed and even made an appointment on my my chart that I did not attend. I am dealing with the charge for the initial evaluation as the name of the doctor and service I received to not match who I meant with and what for.
Looking at other reviews and my own experience I would strongly recommend against seeing help from these facility at the moment. there are other locations to help you get the help you need, do not put yourselves through more mental strain while already dealing with other things.

Business Response on Google Sep 5th, 2021
Mike, thank you for your review. We are sorry that we let you down during your visit and would appreciate learning more about what happened. If you have the time, please fill out our Patient Relations form here: https://rochealth.co/feedbackWe will use your experience to make lasting, positive changes.

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Overall Rating

Overall Rating
( 10 Reviews )
3
0
0
0
7

Write a Review

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