Bread Alone Bakery

Hello Jon. We deeply regret to hear about your recent experience with our lemon poppy pound cake not meeting your expectations. Providing high-quality pastries is paramount to us, and it's disheartening to learn that we fell short of this standard on your visit.At Bread Alone, we take great pride in the freshness and quality of our products, and it's our goal to ensure that each customer receives nothing but the best. It's important for you to know that we constantly monitor our inventory levels and adjust our orders accordingly to match the demand at each of our locations. However, it seems that in this instance, there was an oversight, and for that, we sincerely apologize.Your feedback is invaluable to us, and we appreciate you bringing this matter to our attention. Rest assured, we are taking steps to prevent such occurrences in the future. We truly value your patronage and would be grateful for the opportunity to make things right. We sincerely hope that you will grant us another chance to serve you and demonstrate the quality and excellence that we strive for. Should you encounter any issues in the future, please do not hesitate to reach out to us directly. Your satisfaction is our top priority.Once again, please accept our sincerest apologies for any inconvenience caused. We genuinely appreciate your understanding and continued support.Warm regards,Melissa BeckDirector of Retail Operations