Chamber of Commerce

      Spectrum

      ( 238 Reviews )

      Spectrum
      Services Time Warner Cable customers
      Yext Power Listing.
      Listing Incorrect?
      Listing Incorrect?

      Hours

      Tuesday:
      10:00 AM - 6:00 PM
      Wednesday:
      10:00 AM - 6:00 PM
      Thursday:
      10:00 AM - 6:00 PM
      Friday:
      10:00 AM - 6:00 PM
      Saturday:
      10:00 AM - 2:00 PM
      Sunday:
      Closed
      Monday:
      10:00 AM - 6:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      3.3 - (238 reviews)
      91
      38
      30
      11
      68
      Read Our 238 Reviews

      Chamber Rating

      Verified Member
      3.3 - (238 reviews)
      91
      38
      30
      11
      68
      › ‹
      • Pat Hegeman


        Mar 19th, 2024

      • Elvira Marone

        I don't think I have ever been so insulted by a rep in my life. He was actually insulting me by asking, why do you people order this stuff and then return it. I got blamed for his system going down while he was processing my order, really?
        Feb 11th, 2024

      • Wilbur Echeverra


        Jan 9th, 2024

      • Daniel W. Shaw

        Great staff! All of my questions were promptly answered in a well-versed, professional, and pleasant manner. Out of the 2 different locations I've visited in the last 10 days, they BOTH have Customer Service Representativologists with a happy and helpful demeanor
        Oct 23rd, 2023

      • Barbara Mindel

        very helpful & courteous with correcting modem & cable problem
        Oct 20th, 2023

      Read Our 238 Reviews

      About
      Spectrum

      Switch to Spectrum: The best broadband Internet service provider near you with Mobile + Cable TV services.Visit your local Spectrum Store at 12 Reservoir Square. Shop Internet, new products, upgrade services, pick up or return equipment and, pay your bill. Get the help you need with Internet for the home, mobile, cable and live TV services and more at your local Poughkeepsie Spectrum store.You can also:- Find home Internet and business Internet services - Experience Xumo live TV streaming - Browse the latest mobile products: cell phones, smartwatches, tablets and accessories from Apple, Samsung and Google - Bring your own device and save when you switch to Spectrum Mobile - Pay your bill or get account information - Solve any service-related issues - Exchange, pick up, or return equipment

      Contact Info

      Services

      • Pay My Bill
      • Spectrum Mobile, Video, Internet and Phone
      • Self Install Kits
      • Demo Center
      • Equipment Exchange
      • Online Reservations

      Payment Methods

      • CASH
      • DISCOVER
      • MASTERCARD
      • VISA

      Questions & Answers

      Q What is the phone number for Spectrum?

      A The phone number for Spectrum is: (866) 874-2389.

      Q Where is Spectrum located?

      A Spectrum is located at 12 Reservoir Square, Poughkeepsie, New York 12601

      Q What is the internet address for Spectrum?

      A The website (URL) for Spectrum is: https://www.spectrum.com/locations/ny/poughkeepsie/12-reservoir-square?cmp=yxt&y_source=1_MTc0NzU1Mi01NDUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D

      Q How big is Spectrum?

      A Spectrum employs approximately 20+ people.

      Q What days are Spectrum open?

      A Spectrum is open:
      Tuesday: 10:00 AM - 6:00 PM
      Wednesday: 10:00 AM - 6:00 PM
      Thursday: 10:00 AM - 6:00 PM
      Friday: 10:00 AM - 6:00 PM
      Saturday: 10:00 AM - 2:00 PM
      Sunday: Closed
      Monday: 10:00 AM - 6:00 PM

      Q How is Spectrum rated?

      A Spectrum has a 3.3 Star Rating from 238 reviewers.

      Hours

      Tuesday:
      10:00 AM - 6:00 PM
      Wednesday:
      10:00 AM - 6:00 PM
      Thursday:
      10:00 AM - 6:00 PM
      Friday:
      10:00 AM - 6:00 PM
      Saturday:
      10:00 AM - 2:00 PM
      Sunday:
      Closed
      Monday:
      10:00 AM - 6:00 PM

      Ratings and Reviews
      Spectrum

      Overall Rating

      Overall Rating
      ( 238 Reviews )
      91
      38
      30
      11
      68
      Write a Review

      Pat Hegeman on Google

      image

      Elvira Marone on Google

      image I don't think I have ever been so insulted by a rep in my life. He was actually insulting me by asking, why do you people order this stuff and then return it. I got blamed for his system going down while he was processing my order, really?

      Business Response on Google Mar 5th, 2024
      We're sorry for the poor experience and would like to look into this issue further. Please contact us on Facebook (facebook.com/spectrum), Twitter (https://twitter.com/Ask_Spectrum) or visit our customer Community (https://community.spectrum.net) so we can collect some additional information from you and about your experience.

      Wilbur Echeverra on Google

      image

      Daniel W. Shaw on Google

      image Great staff! All of my questions were promptly answered in a well-versed, professional, and pleasant manner.
      Out of the 2 different locations I've visited in the last 10 days, they BOTH have Customer Service Representativologists with a happy and helpful demeanor

      Business Response on Google Oct 12th, 2023
      Thanks for the excellent rating and for being a Spectrum customer!

      Barbara Mindel on Google

      image very helpful & courteous with correcting modem & cable problem

      Business Response on Google Oct 24th, 2023
      Thank you for taking the time to share your experience and provide feedback. If you need direct support, want to ask a question or provide additional feedback, please contact us on Facebook (facebook.com/spectrum), Twitter (https://twitter.com/Ask_Spectrum) or visit our customer Community (https://community.spectrum.net).
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 238 Reviews )
      91
      38
      30
      11
      68

      Write a Review

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