Prestige Automotive

Gregory Koch _{on Google}

Nov 19th, 2023

I visited Prestige many times when I lived in Poughkeepsie. The weekend before Thanksgiving, I was driving back home to visit family when the message popped up on the dash - brake light out. So I visited here the week of Thanksgiving, only had to wait a few minutes before they saw me, and about 15 minutes total before it was all done. Such wait times are unheard of by me. Youll be waiting an hour if youre lucky. And the price was reasonable as well. All the places by me in northern Virginia are crooks, but Prestige is honest, hard working, and fast, but not so fast that they do shoddy work. I only regret that I no longer live in the area so I will probably never visit again.

Greg Russo _{on Google}

Jun 11th, 2023

I'm gonna give Larry at prestige and his crew 5 stars. I've been a customer of theirs for the past 5 to 6 years on different vehicles different times for different situation from tires to towing to breaks to. Fixing a flat tire and Diagnosing fuel and engine problems, Thank you for saving my Kia, Your patience and expertise came through for us, Thank you Larry and his crew.
Highly recommended..

William Kozloski _{on Google}

Sep 10th, 2023

I wish I could give 0 stars
Brought a truck to them that I got for dirty cheap and asked them to fix the parking brake, figure out the howling vibration and if there was anything else the truck needed or any weird noises it had.
They tell me that the front diff needs to be replaced as well as the lead spring shackles.
I said if thats what needs to be done then do it. I was told the noise may not go away but the truck needs a diff.
After about 4 weeks I was told my truck is on the lift everything just getting out back together. The following work day I watched my truck get parked after the job. (I pass the shop every day).
Took them 3 days to even call me to tell me it was done. I go to get the truck to find out one of the main reasons I brought it there was recommended to be done. THE PARKING BRAKE!!! I made sure on the phone counter times that it was a manual truck and needed the brake.
A week later I watch the truck sit in their lot behind the shop for another 3 days before I get a phone call. Seems like they parked it alone in the grass lot behind the shop so I wouldnt call and ask about it again.
I get the truck to find out an airbag light is on. Wasnt on before.
Theres a cup console that sits in the gap of the passenger seat I use. It was on the floor under the dashboard. So after investigating what looked like a seat someone slammed forward, I found an air back sensor that was ripped. Mustve been when they went to grab the ebrake cables and and unjoint from behind the seats.
But when I called they said the truck came in with that light. I know for a fact it didnt.
They also broke a lug nut on every corner.
The truck still drives EXACTLY THE SAME. Same vibrating howl and all. Truck has a squealing belt noise.
Are they that incompetent that they didnt hear the belt squeal sound? Did my front diff really need to be replaced or could it have been a driveshaft?
Are they just a part slap shop?
They sound trust worthy when you talk to them, but are they?
Letting my car sit for a week in total after being finished. Missing important things. Recommending things I told them to do. Breaking things carelessly (lugs and airbag sensor)
Chose them out of convenience but theyve done nothing but inconvenience my bank account.
Larry will come on here and reply that it was an old truck that was beat up and yadayada.
Then either refuse work on it or get better at diag. I understand the noise wasnt garunteed to be gone, but I didnt give you all this money to get the truck back in almost identical shape.
Very upset and disappointed.