Red's Garage

this place is terrible. they charged us 750 for a diagnostic and to add a wire, we were desperate and they took advantage. We could have gotten that repair for way cheaper somewhere else. Then they returned our car with our handle broken and lied about breaking it, claiming it was like that already which was not true. they agreed to fix it but then left the lock still didn't work so we had to go back 3 times. they were extemely rude and denied breaking our car and overcharged us by so much.
Oct 5th, 2023

Honest, reliable, quick - we could not have had a better experience! These guys are the best. We brought our 10 year old Subaru Forester into the Subaru Stamford dealership for a rattling noise and we were quoted 11K to repair a "mechanical failure" with the engine. Thank god we brought it to Red's for a second opinion. Joe Jr. squeezed us in to be seen right away and upon arriving did a quick check of our engine oil to discover that there was literally no oil. Can you believe this is how Subaru Stamford returned our car to us?! Especially after we paid them $700 for a synthetic oil change/tune up less than four months prior... Upon further inspection, Red's determined that aside from not having oil it in the engine was running fine. When we picked our car up - Joe Sr. took the time to show us how to check the oil and top it off ourselves. Everyone from Joe Sr., Joe Jr., to Benito at the front desk was awesome, helpful, professional and knowledgeable. We will absolutely be returning with all of our automotive needs.
Sep 11th, 2023

Brought my truck in after getting my drivers side mirror torn off from a reckless driver who hit me while I was parked. Brought the truck in on a Monday afternoon. They told me it would take 2 days to get the part and attach it onto my truck. The process took 4 days, and I had to rent a truck for 3 days, which Ive never had to do at any other repair shop. Still charged me full price, which is on the expensive side. Never going back. This is to the Reds Garage owner, who replied back to me: Maybe you should own up to your failures like a real business owner does! Instead of blame the customer, whos paying your salary in the end. Service: General repairs & maintenance
Aug 29th, 2023

Got me in and out quickly for my state inspection, thanks guys!
Aug 18th, 2023

This is the 2nd time I've been to Red's Garage. The 1st time they replaced the lower control arm in the front for about $500, doing a custom job because I broke off the pinch bolt and drilled it crooked. The dealer quote was about TWICE that. That was over a year ago and it's still perfect. This time it was wheel bearings. I delayed the repair because I insisted they use a particular part (probably a mistake) and they didn't complain or try to talk into using their standard part. I got the car back the next day and Joe was nice enough to retrieve our car from down the street so we wouldn't have to wait in the rain. My wife commented on how silent the car was on the way home saying even the creaks are groans on any car with 90k miles seem to be gone. They even adjusted the parking brake and took a picture of broken spring BUT didn't try to talk into doing the repair with them, not 1 word and they left it up to me (turns out Subaru repairs it for free under a recall). These guys are really honest, which is rare in the auto repair industry in my opinion. There's also polite and professional. Next time I'm going to use parts THEY suggest rather than using parts I suggest. Honest, nice, competent, professional guys. Whats not to like? Service: General repairs & maintenance
Aug 9th, 2023