Plattsburgh Roto-Rooter

Roto Router was recommended to me by a business acquaintance. Nicole, was the first person I was in contact with. I found her to be so incredibly professional, caring & considerate. She provided, for me, a source of great reassurance; as I was entering this new situation. Chris is the person who came to my home to take care of the plumbing task. On a scale of 1-10, Chis is a 12 !! His knowledge & ability, to correctly do the job, is unprecedented (in my humble opinion). He patiently explained each of his steps along the way. The overall pricing is extremely fair. I was treated w/honesty & respect. Never once did I feel as if I was being taken advantage of. ROTO ROUTER ROCKS !!
Nov 20th, 2023

I called roto router to clear my main house drain. Chris arrived promptly ahead of schedule. Was knowledgeable, friendly and got the job done. Explained the issue and my options. Exceeded expectations. I would use them again and would recommend them.
Mar 18th, 2023

DO NOT USE PM LEARY AKA ROTO ROOTER. I paid over $3000 and they left my yard torn up in my problem unrepaired. Everything was an up charge. We need to do it on overtime. We need to do it during frozen ground. And meanwhile the work never was completed. I asked them to complete the work they said oh were gonna charge more and by the way we cant get it to it until January. Of course that meant the ground would be frozen and I face more of charges. I am 62 years old and this is the worst business Ive ever had the misfortune of dealing with. Avoid them at all cost! Service: Plumbing leak detection
Jan 20th, 2023

I had my hot water heater replaced today. Originally, it looked like I was gonna have to do an after hours call to get it replaced quickly, but the person was able to show up during regular hours and installed it in an hour. This saved me several hundred dollars. I'd recommend them.
Jan 8th, 2023

The office staff is great. It you treat them well they will take great care if you. They also have a great sense of humor.
Nov 24th, 2022