Gregory A. Merkley, DDS

Gregory A. Merkley, DDS

Hours

Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 2:00 PM
Friday:
Closed
Saturday:
Closed
Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
7:30 AM - 5:30 PM

Chamber Rating

Verified Member
4.8 - (82 reviews)
76
3
0
0
3

About
Gregory A. Merkley, DDS

At Gregory A Merkley, DDS, PLLC, we combine the art and science of dentistry to achieve the most pleasing appearance and optimal function for your smile. Our mission is to build trusting partnerships with our patients and to provide the highest quality care. We welcome patients of all ages into our practice and offer a comprehensive range of dental services to meet the needs of every member of your family. As your dentist in Penfield, our office emphasizes the importance of lifelong dental care, starting in childhood, when the foundation of your dental care routine is first established and continuing through all phases of adulthood.

Contact Info

Services

  • Dentist
  • General Dentistry
  • Cosmetic Dentistry
  • Dental Clinic
  • Bone Grafting
  • Dental Implant
  • Dental Braces
  • Dental Veneers
  • Dental Crowns
  • Dental Bridges
  • Tooth Fillings
  • Dental Emergencies

Languages

  • English

Payment Methods

  • American Express
  • Financing
  • Check
  • Visa
  • Discover
  • Cash
  • MasterCard

Questions & Answers

Q What is the phone number for Gregory A. Merkley, DDS?

A The phone number for Gregory A. Merkley, DDS is: (585) 366-0330.


Q Where is Gregory A. Merkley, DDS located?

A Gregory A. Merkley, DDS is located at 2099 Five Mile Line Road, Penfield, NY 14526


Q What is the internet address for Gregory A. Merkley, DDS?

A The website (URL) for Gregory A. Merkley, DDS is: https://dentistinpenfield.com


Q What days are Gregory A. Merkley, DDS open?

A Gregory A. Merkley, DDS is open:
Wednesday: 7:30 AM - 5:00 PM
Thursday: 7:30 AM - 2:00 PM
Friday: Closed
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 7:30 AM - 5:30 PM


Q How is Gregory A. Merkley, DDS rated?

A Gregory A. Merkley, DDS has a 4.8 Star Rating from 82 reviewers.

Hours

Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 2:00 PM
Friday:
Closed
Saturday:
Closed
Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
7:30 AM - 5:30 PM

Ratings and Reviews
Gregory A. Merkley, DDS

Overall Rating

Overall Rating
( 82 Reviews )
76
3
0
0
3
Write a Review

Ali Abdelhay on Google

image Terrible experience at this office, I had a root canal scheduled followed by crown placement. I traveled abroad in the meantime and had to get the root canal done abroad.
When I came back I found the pre-estimate in my mail which stated about $900 out of pocket for the crown, called and clarified with them and they basically said you will only pay around $450 for the crown. Asked twice and they seemed confident so went ahead with the treatment. The claim came for $950. They acknowledged that they mis-informed me but basically said its not our job to read these pre-estimates. They could have said this before the treatment at which time I would have not done it. But now they say its not our job and there nothing we can do!!


Jeff McCaffrey on Google

image Dr. Merkley is very efficient, caring and does great work. He does exactly what needs to be done and explains it before and after to make you comfortable. Highly recommended!


Aaron Johnston on Google

image The entire staff is very professional. They take the time to ensure that you are happy and comfortable from start to finish. The facility is very modern and extremely clean!! They even use high end HEPA air filtration at each hygiene station. Top notch!!


Colin Clifford on Google

image


Tina Benge on Google

image Front staff and Marlene, hygienist are very nice. Made an appointment for March 7th for x-rays, cleaning and an exam for $368.00. Everything started out fine with Marlene, the hygienist she took x-rays and then cleaned my teeth. She stated she didnt see anything on the x-rays that were a concern she stated everything looks good . Dr. Merkley came in shortly afterwards and sat down towards the back of my head, not in front of me so I could see him, I had to turn around in the dental chair to shake his hand. Very rude I thought, why not wheel his chair in front of me to face me when speaking to me, but he never did. He then proceeded to ask Marlene how the x-rays looked, again she stated everything looked good. He asked me why I was there, I explained my pain initially started on the bottom left but moved to the upper right. I told him the night before I bent over and felt a pop in my nose and my right ear, he automatically said its a sinus infection. He never checked the teeth I was complaining about. My old dentist would blow air or water to try and get a reaction, he did absolutely nothing. He then proceeded to count my teeth and was telling Marlene numbers and I believe if they were crowns or implants, he said ok nice to meet you and I said do I still use the orajel? He said no your teeth are sensitive.
He then left the room, he was in there less than 2 minutes, he did not perform an oral exam, he never checked what teeth were bothering me, and how could I have a sinus infection and then have sensitive teeth? I paid my bill, left and hoped the pain would go away, I went and bought sensitive toothpaste but by Friday I was in so much pain I was taking 4 advil every 4-5 hours. I called my primary and was given an appointment for Monday March 13th at 9 am. The nurse practitioner checked my head and sinuses and nothing hurt, she did not believe it was a sinus infection. She was nice enough to give me lidocaine for my mouth and a prednisone pack if there was any inflammation. At this point I am livid because I paid Dr. Merkley $368.00 dollars and he did absolutely nothing for me. I called the office and spoke with Danielle and explained to her why I was upset, I dont think he should be asking a hygienist if there is anything wrong and it was also wrong that he never checked the teeth I was complaining about. Danielle called me back a couple hours later after speaking to Dr. Merkley and Marlene, the new story I was given by Danielle told by Marlene and Dr. Merkley is that he spoke to me about tmj and grinding my teeth, I laughed and said that was a complete LIE, none of that was ever mentioned to me, she then proceeded to tell me that they also said he could see my sinus cavity on the x-ray and that is why he mentioned a sinus infection. So did I have a sinus infection or sensitive teeth?? Because he stated both issues. My teeth arent sensitive to hot, cold or sweets so how he came to that conclusion I would love to know, because he definitely didnt test my teeth to find out. I now I have to pay another dentist to get a proper exam. I truly believe Dr. Merkley totally scammed me, he did not provide an oral exam and made his decision based off the fact that I stated my nose and ear popped the night before. SAVE YOUR MONEY, DO NOT MAKE AN APPOINTMENT WITH MERKLEY DENTAL!!!


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Overall Rating

Overall Rating
( 82 Reviews )
76
3
0
0
3

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