Apricot Lane Boutique

Always love stopping in to browse when I am in the area.... lovely items.... never leave empty handed...owner is fabulous!!!
Apr 2nd, 2024

I would give 0 stars if I could.. Do not shop here!! My dad bought mom my a few things for Christmas and they items did not fit. My dad went back to return/ exchange the items and they would not allow him to because he was one day late. They would not even give him store credit. I find this very sad that my mom couldnt get different sizes so that she could enjoy her Christmas presents.
Jan 14th, 2024

Before Christmas, I made a purchase and had a very specific conversation with the woman working about the policy, especially because there was an additional holiday return policy. I specifically asked if I would still be able to return as normal if had my receipt and was within the 14 days, and I was told yes, I would get a full refund if I still had my receipt within the 14 days. I just tried to return my purchase, within 14 days with my receipt as I was told. When I went into the store, the employee working was having trouble opening the cash register for the day so I had time to browse the entirety of the store. After the employee figured the cash drawer out, she told me she wasnt going to be able to let me return the item at all and I could only exchange in that moment. Seeing as there was nothing in the store I was interested in, I asked if I could have a gift card, but that is not an option either. So I could throw my money out the door, or walk out with an item I had no interest in having. Speaking with the owner, I explained the situation and she said that her employees have worked there for years and they would never say anything like the previous mentioned conversation. Im fine with being told that there was a miscommunication, especially if the owner is willing to work with their customers (which seeing reviews there is a history of the owner being hard to work with). Once the owner said to me that words were being twisted she lost my business and any respect as a business owner. Under no circumstance should an owner of a business either allude to the fact that her staff is twisting the words of their return policy, or that the customer she is speaking to is somehow twisting words. In either case it looks extremely unprofessional. Take accountability for your staff and business.
Dec 22nd, 2023

Absolutely excellent every time we come to Orchard Park for a chiropractor's visit. Really great but not to trendy styles for women... love the owners' style....thank you!!!
Nov 22nd, 2023

Love the Store. So many cute things there !I always had Good experiences with the owner! Been there many times ! Very nice woman !
Aug 26th, 2023