The Tax Professionals

Mar 6th, 2024

Jan 7th, 2024

Worst ever turned in my taxes get it back last minute saying they can't do it. Now I'll have late fees and everything. Do not use horrible company. This is all because I did not pay them for bookkeeping. This is the business they do.
Jun 21st, 2022

Very nice and efficient
May 15th, 2022

This was the first and last time I will go to this office for tax preparation. When I went to this office I shad specific questions about the standard NYS tax computation table which the Mr. Ahern was unfamiliar with and did not seem to have any interest in familiarizing himself with it to answer my question at that time OR upon my return to retrieve my tax returns. He stated he just inputs the information into their software and the program automatically generates what it needs to which should have been my first warning. I hesitated to leave my taxes but did and upon when I went to pick up my taxes I was handed a folder with tax documents in it, paid the bill and was on my way with no review of the contents of the folder by Mr. Ahern or the account who prepared my return. Only when I insisted on receiving answers about the standard NYS tax computation table did Mr. Ahern take me into his office and pull up the worksheet that the program generated, but he was still unable to answer questions about how the taxes were computed. When I got home I took the time to look at my documents and there was an estimated tax payment worksheet which I've never seen in all the years I've filed income taxes. When I went back to Mr. Ahern's office to ask about this I was told by the tax preparer that she explain to me why this generated this year but it was based on some "magic number" and perhaps Mr. Ahern could answer that but she could not. I also noticed that rather than taking the time to call and ask if I'd like our refund by automatic deposit, their office took it upon themselves to indicate "check" so now we can sit and wait for months for our refund to come because they were too lazy and didn't care enough to pick up the phone and contact me. I left a detailed voice mail for Mr. Ahern asking to speak with him about the issues I experienced with their office as well as to inquire about refiling our taxes so we could get automatic deposit of our refund. Needless to say, I never received a call BUT did get a letter letting me know THEY were parting ways with ME which is laughable since I CLEARLY had no intention of EVER returning to their office. Save your money and buy tax software because that's all they do and they clearly have no real accounting knowledge. They should be embarrassed.
Dec 29th, 2021