Villa Verona Vineyard

Nice place to get a glass of wine and relax.
Feb 26th, 2024

Food is excellent! Staff is very friendly. Nice wine and beer variety. Dinner was very slow to come out.
Dec 18th, 2023

We rented out the bistro for a family party and it was a wonderful experience. The food was excellent/staff helpful/and fun drinks. Highly recommend!
Oct 10th, 2023

Great friendly staff. Nice selection of wines.
Aug 25th, 2023

So I just want to say that I had heard wonderful reviews about this place and am just so saddened about how the annexed building with live entertainment had been a great disappointment. Not sure if it has to do with how management handled the influx of restaurant goers or if it was the bartender and her lack of attention to detail. I get its hard to find good service nowadays, but if you are in the service business of entertaining and food preparation then shouldnt the comfort for the patrons be YOUR number 1 priority? My husband and I ordered and paid up our tabs half with cash and half with debit card. What I find perplexing is how is it that after we settled our bill at time we ordered and being the first couple to order two salads with chicken add on, not only got served last, and way after the meat orders were served, but at least 1 hour 1/2 after we ordered?? Throughout the time we saw all of our friends order and have been served and have eaten their meals, we asked about our orders. We were told by the waitress/bartender, our order was coming two times. The host of the party also inquired in the bistro restaurant. A few times we got its coming, it will be 15 min, then a few minutes, and then the main excuse was you had gotten at least 20 people arrive at the bistro. So you own two buildings, to be filled to capacity you would need to accommodate for the patrons and have enough food for the accommodations; we know because my husband used to manage and run a restaurant premiere in Niagara, near the marina. You as a restaurant should be able to handle all situations at any given time, and have the right amount of servers, waiters and staff at hand. That is your responsibility as what you are sellinga good time and food. We were a reserved party and had the amount of people at hand already! Two weeks prior to our event that night. So I am writing this review to alert others that if you make plans to have a party and have a good time dont expect too much from this facility and dont expect to be served right away. They are very short staffed and depending on the type of event you expect to have; dont expect much regarding service. The bartender was very short staffed and left to her own volition which Im sure she is not the owner and was doing someone a favor that night. She was not dressed like everyone else which should have been black which gives me the conclusion she was called in as a last resort. Villa Verona, get it together, this was extremely unprofessional and tasteless as a business in this area, expectations are high and you should be aware of this. Lastly, you restaurant may have people looking to hook up. If that is your thing fine, but while I was sitting there waiting for my husband to come back from smoking, someone was trying to ask me out. Didnt think this was that kind of place, considering I was with my party. But needless to say he waited for myself and husband to leave before leaving. He arrived alone. He left in a Mercedes. Very odd behavior. Just so you know I am a mental health therapist before you decide to defend yourself, and gaslight this whole review, I know what Im talking about. I study human behavior for a living that incident and this service was definitely off. Youre getting 2 stars because I celebrated my friends birthday, and the food after we got home wasnt that bad. But had some wilted lettuce. And a much smaller order than what was served on actual plates. Wow!! Maybe I should cut back to one. But Im merciful.
Jul 15th, 2023