Tutor Time of Oakdale

We had a terrible experience with this location, and only when we started another daycare did I realize how bad it was. I have family whose children are in the older rooms but our daughter was in the infant area and it was horrific. They ignore the babies when they cry. It was always uncomfortable going to drop off or pick up because the staff would be sitting down doing paperwork or some other nonsense while the kids were just crying away in a bouncer or on the floor. My daughter was struggling with being there and they would just leave her to cry. Shed come home with her eyes swollen and a rash on her face from rubbing her face in the floor while crying. I brought it up to the staff numerous times but they did nothing. They started moving her high chair out of view of the camera so I wouldnt see her crying while they ignored her. Our last straw was when a parent came to drop off their kid and he looked like my daughters father. I watched on the cameras as she clung to his leg and wouldnt let go. The poor guy had to peel her off him and run out. The staff just sat there and watched. Overall it was a horrific place and I regret the few weeks we tried it out. Maybe if she were older it would have been easier but they really shouldnt have people caring for babies that dont have the capacity to do so.
Mar 9th, 2024

BEWARE! Take the time look at the extensive list of violations on NYS Division of Child Care Services. Multiple violations close together that are not corrected. Hiring unqualified personnel, not performing background checks, not keeping records of staff, out of ratio, not having competent supervision and using methods of interaction that FRIGHTEN, DEMEAN OR HUMILIATE A CHILD are just a few.
Mar 14th, 2022

Dec 16th, 2021

Jul 15th, 2021

We can't thank the staff at this center enough for the amazing care they provide for our son. He started in their Pre-K program as a shy 4 year old and transformed into a confident and social little boy by the time he entered Kindergarten this year. He was beyond prepared going into his new school and continues his after care at Tutor Time in Oakdale.
Mar 17th, 2020