McCredy Motors, INC.

Mar 16th, 2024

Mar 8th, 2024

I tried to take a vehicle there to get warranty work. I researched the issue ahead of time and knew this was a basic warranty repair and the service guy refused to even attempt to fix the issue. He started over the phone telling me its an unheard of issue and they work on my style of truck all the time and never seen it. My truck is a 2023 new generation, if theyre constantly working on these trucks thats a separate issue but I dont believe they do he just wanted to downplay the issue to avoid fixing it. Another Chevy dealer is going to fix it under warranty without trying to belittle. Maybe its because I didnt buy the truck from them but last I knew GM doesnt have a if you dont buy here treat customer poorly policy.
Mar 4th, 2024

Took a drive down to Norwich in order to visit McCredy Motors. I visited other dealerships but they did not have what I wanted or they wanted to tack on lots of extras. I was specifically looking for a 24 Silverado Crew Cab with the standard bed. McCredy had a 2024 Silverado Trail Boss that fit my requirements. The purchase was quick and easy. Took the truck for a test drive, received a fair price for my trade and they gave me clear numbers for financing. They didn't try to pressure me into purchasing anything that I didn't want or need. They were able to handle everything quickly; the entire process was finished efficiently and I left with my truck the same day. I would certainly purchase another vehicle from this dealership.
Mar 2nd, 2024

worst service experience I've ever had
Feb 14th, 2024