Chamber of Commerce

      Advance Auto Parts

      ( 86 Reviews )

      Advance Auto Parts
      Buy Online and Pick Up In-Store in 30 minutes
      Yext Power Listing.
      Listing Incorrect?
      Listing Incorrect?

      Hours

      Monday:
      7:30 AM - 9:00 PM
      Tuesday:
      7:30 AM - 9:00 PM
      Wednesday:
      7:30 AM - 9:00 PM
      Thursday:
      7:30 AM - 9:00 PM
      Friday:
      7:30 AM - 9:00 PM
      Saturday:
      7:30 AM - 9:00 PM
      Sunday:
      9:00 AM - 8:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      3.7 - (86 reviews)
      37
      18
      11
      6
      14
      Read Our 86 Reviews

      Chamber Rating

      Verified Member
      3.7 - (86 reviews)
      37
      18
      11
      6
      14
      › ‹
      • Austin Bouck


        Feb 22nd, 2024

      • Leslie Joscelyn

        Went in looking for coolant for a 2021 VW Tiguan. The young man tried telling me that I could put ANY coolant in my vehicle, which I know is not true since VW takes a special coolant. During my visit to the VW dealer in Rome, NY, the next day, I posed this question to the service tech who said to never mix coolants and to only use VW approved coolant as mixing them could cause them to congeal resulting in bigger problems. Sounds like Advance Auto should train their staff before they potentially ruin people's cars. Will not return here.
        Feb 15th, 2024

      • Margaret King


        Jan 26th, 2024

      • Shawn Patrick

        Customer service absolutely sucks! The manager needs to learn the job. I refuse to do business with them anymore,
        Jan 22nd, 2024

      • Aaron DeMun

        Store has been going downhill in the last few years.
        Jan 18th, 2024

      Read Our 86 Reviews

      About
      Advance Auto Parts

      Your local Advance Auto Parts at 5631 State Highway 12 in Norwich offers automotive aftermarket products, free store services and same day options at most locations.Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

      Contact Info

      Products

      • Car Batteries
      • Motor Oil
      • Brakes and Rotors
      • Windshield Wipers
      • Air Filters
      • Spark Plugs
      • Alternators
      • A/C Recharge Kits

      Services

      • Battery Recycling
      • Battery Installation
      • Charging & Starting System Testing
      • Loaner Tools
      • Engine (OBD-II) Code Scanning
      • Wiper Blade Installation

      Brands

      • DieHard
      • FRAM
      • Carquest
      • Trico
      • Valvoline
      • Bosch

      Payment Methods

      • AMERICANEXPRESS
      • CASH
      • CHECK
      • DISCOVER
      • MASTERCARD
      • VISA

      Images

      Questions & Answers

      Q What is the phone number for Advance Auto Parts?

      A The phone number for Advance Auto Parts is: (607) 334-3298.

      Q Where is Advance Auto Parts located?

      A Advance Auto Parts is located at 5631 State Highway 12, Norwich, New York 13815

      Q What is the internet address for Advance Auto Parts?

      A The website (URL) for Advance Auto Parts is: https://stores.advanceautoparts.com/ny/norwich/5631-state-highway-12?utm_medium=local&utm_source=yext&utm_content=listing-2016-12-29&utm_campaign=aap

      Q How big is Advance Auto Parts?

      A Advance Auto Parts employs approximately 20+ people.

      Q What days are Advance Auto Parts open?

      A Advance Auto Parts is open:
      Monday: 7:30 AM - 9:00 PM
      Tuesday: 7:30 AM - 9:00 PM
      Wednesday: 7:30 AM - 9:00 PM
      Thursday: 7:30 AM - 9:00 PM
      Friday: 7:30 AM - 9:00 PM
      Saturday: 7:30 AM - 9:00 PM
      Sunday: 9:00 AM - 8:00 PM

      Q How is Advance Auto Parts rated?

      A Advance Auto Parts has a 3.7 Star Rating from 86 reviewers.

      Hours

      Monday:
      7:30 AM - 9:00 PM
      Tuesday:
      7:30 AM - 9:00 PM
      Wednesday:
      7:30 AM - 9:00 PM
      Thursday:
      7:30 AM - 9:00 PM
      Friday:
      7:30 AM - 9:00 PM
      Saturday:
      7:30 AM - 9:00 PM
      Sunday:
      9:00 AM - 8:00 PM
      Nearby Advance Auto Parts Locations

      Ratings and Reviews
      Advance Auto Parts

      Overall Rating

      Overall Rating
      ( 86 Reviews )
      37
      18
      11
      6
      14
      Write a Review

      Austin Bouck on Google

      image

      Business Response on Google Feb 20th, 2024
      Thank you for taking the time to leave a review. Advance Auto Parts appreciates your business.

      Leslie Joscelyn on Google

      image Went in looking for coolant for a 2021 VW Tiguan. The young man tried telling me that I could put ANY coolant in my vehicle, which I know is not true since VW takes a special coolant. During my visit to the VW dealer in Rome, NY, the next day, I posed this question to the service tech who said to never mix coolants and to only use VW approved coolant as mixing them could cause them to congeal resulting in bigger problems. Sounds like Advance Auto should train their staff before they potentially ruin people's cars. Will not return here.

      Business Response on Google Feb 29th, 2024
      Hello Leslie, thank you for taking the time to leave this review! We strive to provide exceptional service to all of our customers, and we're sorry to learn that your experience with our Norwich location resulted in a 1 star rating. We've forwarded your feedback to the field leadership of this store so they may further investigate, and use this as a training opportunity. We certainly hope for another chance to earn your business in the future. Thank you for shopping with Advance Auto Parts and Batteries!

      Margaret King on Google

      image

      Business Response on Google Feb 1st, 2024
      Thank you for giving our store a 5-star rating and choosing Advance Auto Parts! We look forward to assisting you with your future automotive needs.

      Shawn Patrick on Google

      image Customer service absolutely sucks!
      The manager needs to learn the job.
      I refuse to do business with them anymore,

      Business Response on Google Feb 10th, 2024
      Shawn, thank you for leaving this review of our Norwich location. We will use this information and have it forwarded to the Leadership Team of the store. It will let the store know of their shortcomings and how they can improve the customer experience. We hope in time you give the store another chance to provide you the service you deserve. Thank you for choosing Advance Auto Parts.

      Aaron DeMun on Google

      image Store has been going downhill in the last few years.

      Business Response on Google Jan 13th, 2024
      Thank you for the feedback, Aaron. We are sorry to hear you did not have an exceptional experience at our Norwich location. We always want to ensure our Team Members are providing our customers with the exceptional and helpful service they deserve. We hope you are willing to shop with us again moving forward and thank you for choosing Advance Auto Parts.
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 86 Reviews )
      37
      18
      11
      6
      14

      Write a Review

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