Niagara County Social Services

Horrible place with horrible staff. They are lazy, unfriendly, condescending and outright rude. Starting at the window. The black lady will shuffle the name papers over and over again to stall from helping. The lady on the far end right side can't decide if she's nice or rude. Depends on the day. If u ask to speak to a supervisor they come with the 'Officers' to try and intimidate you. The niagara County dss is the absolute worst place with matching staff. It's also my personal opinion that they have little to no interest in helping MEN
Mar 27th, 2024

This place needs to have a suitable handicap entrance and access to services! I was disgusted at what I witnessed there today! Sadly I witnessed a woman fall down. I was waiting in my car with my grandchild and I was a little disappointed at the way Security and the workers behind the glass reacted and handled the situation. Nobody attempted to help her up. She was overweight and disabled. I couldn't bear to see her laying there in pain and on display to the public. I gotvmy grandson and we lifted her up, got her well chair out of her car, she was using a walker. Her wheel chair was not in the best shape and brakes kept locking. I pushed her in to the building myself, struggling to get the chair in a very handicapped unfriendly entrance. It was a real struggle getting in the building and again getting to the check in windows. I asked of they would be able to assist her getting back to her vehicle after her appointment and they said thru weren't allowed. There was no way this woman could where herself out and she had nobody to call for help. I hung around outside in my car for a few minutes as the person I had driven had finished their business in the building. I had to leave because I had another appointment. It has sat heavy on my soul all afternoon wondering about this woman getting herself home.
Mar 2nd, 2024

Feb 17th, 2024

Feb 11th, 2024

Very busy
Feb 2nd, 2024