TEG Federal Credit Union - Newburgh

Never get a car loan here! They'll give you a hard time and won't tell you why until they ran your credit even though they know why your credit will get declined worst of all is they don't give you call backs I had to call multiple times to figure out what the situation was they were never helpful in anyway just go somewhere anywhere else
Jun 28th, 2023

I decided to use TEG for a my new car as they were slightly cheaper then Ford Financial - this turned out to be a big mistake. Sadly, they don't have any customer service (expect to wait on hold 45 plus minutes until you get disconnected), phone agents aren't problem solvers. Finally, their online portal is exceptionally limited. Making paying online is hit or miss. You are forced to visit a branch to facilitate a rather basic transaction. #TEG doesn't deserve your business!
Jun 28th, 2023

Today I left TEG feeling extremely taken care off. The young ladies although short staffed did not stop until they fixed my issue. Very thankful to the Newburgh office thanks again ladies
Mar 14th, 2023

Terrible bank...I got a loan from them through a dealership for a car. They have no convenient way to pay the loan beside doing ach transfer to your account or physically going into the bank with cash or a check which in 2022 most people don't have. They charge a 14 day late fee which no one told me but it was probably on a paper somewhere so my fault. They also make your acc negative after a week late. Told them I'd be paying it when I have the time to stop in and drop off cash being they still live in the stone age. Next day my acc when negative for the monthly payment. I worked for the bank I currently use HVCU and in comparison this bank is terrible. Only good thing is they offer loans to those of us with less then great credit I guess
Dec 1st, 2022

Bank is trash they let anybody steal your money right outta your account dont even try to dispute any transactions that are stolen or unorganized. They let ppl and businesses take whatever they want outta your account if I could give 0 star I would.
Oct 2nd, 2022