InstaVet Housecall - At Home Euthanasia Service

I called to let them know my pup had passed and these crazy people said $500 for cremation! I DONT WANT THAT! Like my dog just died and you tryna to make me pay $500 for cremation like I aint asking for cremation yall suppose to help and take my dog and thats it! Like you guys really are something but dont worry cooperate will be hearing about this as well.
Sep 16th, 2023

Mar 15th, 2021

Shady business practices. Chose pet cremation, no pickup. It estimated around $99 plus tax and asked for cc information for authorization. I recieved an $0 hold prior to the consultation. I got a call with pretty much double the cost ( with pick up, but it was not what I requested.) I said thank you but it was out of my price range. Fast forward to a few hours later while trying to buy groceries, my card declines. Guess why? Because $107 was taken out of my account even though Ibwas told I would only be charge if I agreed to services. I called and I was told it would be released by the end of the day. It should have never been taken off to begin with. Never doing business with this company again.
Oct 15th, 2020

I had to say goodbye to my beloved dog of 16 years which was a truly heartbreaking experience and I feel for anyone who has to go through it , I reached out to instavet to try to create the most comfortable environment for my sweet dog in this sad time , Dr. fizze was the doctor assigned for my dogs at home euthanasia. When her and her assistant arrived they already seemed to be in a rush , her assistant was frantically opening all the supplies and I CLEARLY asked to please let us say goodbye before applying the second and final injection . Now before that , they were rushing so bad that my poor dog jumped up in pain with the first injection it seemed like they didnt care where they were applying the injection , then after she just went for the second injection didnt even give us any warning and that was it my dogs life was over I didnt even get to say goodbye . After Im histericaly crying because my best friend is gone they are literally gathering their things like their is a fire somewhere and leave . I cant change anything now seeing as my dog is gone but for the future I would say have some more sympathy this dog meant the world to my family . If you are in such a rush dont book with people , she had mentioned she had another location to go to and was so booked so she rushed my poor dogs death didnt even make sure he was comfortable Im truly heartbroken x2 and wish this on no one .
Oct 14th, 2022

2020 Update -- Justin, Dr. Morris & Sundra did a fantastic job in facilitating our move overseas with our cat, sorted out all the paperwork and made it minimal work for me. During the house health visit they had full PPE and as always they were great with our cat and also my daughter who is 4 and had 100 questions for them as usual. Highly recommend! My cat had exhibited a behavior that I was wondering about, so I emailed InstaVet for a consult -- a vet got back to me right away and answered all my questions (completely free!). My building was hosting a clinic night, so I booked an appointment. Both Dr. Fisse and her technician Sabrina were excellent -- professional, thorough and experienced. I didn't feel rushed at all, they answered all my questions and let my cat get used to them before starting anything. Not to mention the convenience of the house call! Highly recommend.
Dec 13th, 2020