BCM One
-
295 Madison Ave 5th Floor
New York, NY 10017 - 888-543-2000
Hours
Chamber Rating
-
Wendell Thomas
Working with BCMOne for over a decade has been an unequivocally positive experience. Their dedication to excellence and customer satisfaction is evident in every interaction, and their range of services, particularly in SIP Trunking, Managed SIP, Voice Enabled Teams, and Telecom Expense Management, has consistently exceeded my expectations. Their team's level of expertise and professionalism is unmatched, making complex telecommunications solutions seem straightforward and efficiently managed. I highly recommend BCMOne to businesses looking for reliable and effective telecommunications solutions. Their ability to seamlessly integrate advanced technologies like Voice Enabled Teams into my former organizations operations has improved our communication capabilities and significantly reduced our overall telecom expenses. The value they've added to my prior organization through their Telecom Expense Management service alone is immeasurable, offering cost savings and operational efficiencies. It's rare to find a vendor that meets and surpasses your needs over such an extended period, so BCMOne stands out as a premier provider in their field.
Apr 2nd, 2024 -
Kaegan Mendenhall
I had the worst experience with this company EVER. I would give negative stars if I could. It took months for them to set up our service correctly with MANY phone calls back and forth (all while we were paying for a service that was not available yet). The internet never got installed correctly. Terrible communicatio and could never get ahold of our account rep or got passed around on the service line (never offering a solution). Cancelled account as we were not able to use the service efficiently and now they want full payment on the account and are saying we never had any issues. BEWARE.
Nov 21st, 2023 -
Padma Vaidyanathan
BCM One purchased Arena One. BCM ONE Sends bill, but can't do anything with the billing, as i am Arena one customer. Only way to reach Arena one is thru email. No response from them. I would not advise people to use them. They used to be good but now they really suck
Oct 22nd, 2023 -
William Humphrey
Stay away! Definitely scam artists and poor service. The salespeople are great but if you need help good luck!
Jun 26th, 2023 -
Danielle Humphrey
ZERO STARS! HORRIBLE company! We spoke to someone in December about changing services, sent the equipment back by end of January and despite our attempts at talking to them since, we continue to receive invoices every month. Now they are suing?! Why would we pay for a service we canceled? absolutely the worst customer service I've experienced in my life. If someone cancels a service- move on with your life. Maybe you should have been better at what you do so the customer would have stayed.
May 26th, 2023
Contact Info
- 888-543-2000
Questions & Answers
Q What is the phone number for BCM One?
A The phone number for BCM One is: 888-543-2000.
Q Where is BCM One located?
A BCM One is located at 295 Madison Ave 5th Floor, New York, NY 10017
Q What is the internet address for BCM One?
A The website (URL) for BCM One is: http://www.bcmone.com/
Q How big is BCM One?
A BCM One employs approximately 20+ people.
Q What days are BCM One open?
A BCM One is open:
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Q How is BCM One rated?
A BCM One has a 3.4 Star Rating from 21 reviewers.
Hours
Ratings and Reviews
BCM One
Overall Rating
Overall Rating
( 21 Reviews )Wendell Thomas on Google
Working with BCMOne for over a decade has been an unequivocally positive experience. Their dedication to excellence and customer satisfaction is evident in every interaction, and their range of services, particularly in SIP Trunking, Managed SIP, Voice Enabled Teams, and Telecom Expense Management, has consistently exceeded my expectations. Their team's level of expertise and professionalism is unmatched, making complex telecommunications solutions seem straightforward and efficiently managed.
I highly recommend BCMOne to businesses looking for reliable and effective telecommunications solutions. Their ability to seamlessly integrate advanced technologies like Voice Enabled Teams into my former organizations operations has improved our communication capabilities and significantly reduced our overall telecom expenses. The value they've added to my prior organization through their Telecom Expense Management service alone is immeasurable, offering cost savings and operational efficiencies. It's rare to find a vendor that meets and surpasses your needs over such an extended period, so BCMOne stands out as a premier provider in their field.
Kaegan Mendenhall on Google
I had the worst experience with this company EVER. I would give negative stars if I could. It took months for them to set up our service correctly with MANY phone calls back and forth (all while we were paying for a service that was not available yet). The internet never got installed correctly. Terrible communicatio and could never get ahold of our account rep or got passed around on the service line (never offering a solution). Cancelled account as we were not able to use the service efficiently and now they want full payment on the account and are saying we never had any issues. BEWARE.
Padma Vaidyanathan on Google
BCM One purchased Arena One. BCM ONE Sends bill, but can't do anything with the billing, as i am Arena one customer. Only way to reach Arena one is thru email. No response from them. I would not advise people to use them. They used to be good but now they really suck
William Humphrey on Google
Stay away! Definitely scam artists and poor service. The salespeople are great but if you need help good luck!
Danielle Humphrey on Google
ZERO STARS! HORRIBLE company! We spoke to someone in December about changing services, sent the equipment back by end of January and despite our attempts at talking to them since, we continue to receive invoices every month. Now they are suing?! Why would we pay for a service we canceled? absolutely the worst customer service I've experienced in my life. If someone cancels a service- move on with your life. Maybe you should have been better at what you do so the customer would have stayed.
Overall Rating
Overall Rating
( 21 Reviews )Write a Review
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