The Yard: Herald Square Coworking Office Space Manhattan

Deceptive contracting practices. Have a lease end date that they do not honor and still require notice or threaten to withhold deposits. Happy we are switching to a more transparent and straightforward business partner.
Mar 24th, 2024

Mar 16th, 2024

A Warning for Prospective Members: The Yard's Troublesome Shifts During the Pandemic My virtual membership at The Yard, spanning almost a year, has been marred by continuous conflicts and a lackluster response from management. It's crucial to share my experiences to caution potential members about the challenges they may face. Amid the ongoing conflicts with an employee named Eddianne, the management's response has been disheartening. Despite evidence of unprofessional behavior, the focus shifted to relocating me, initiated by Eddianne herself, with little consideration for resolving the root cause. Notably, during the pandemic, The Yard made substantial changes to its services, impacting members like myself. Access to the facility during business hours was restricted, causing inconvenience and hindering the flexibility that was once a key benefit. The inability to enter during business hours has been a significant drawback, especially for those accustomed to the previous accessibility. Literally will have to wait until someone leaves the building because Eddianne is too busy to unlock the door. My suggestions for retraining Eddianne and resolving underlying issues were seemingly disregarded, leaving me with a sense of frustration. The management's approach appears to prioritize relocation over addressing the ongoing challenges faced by virtual members. Additionally, I've faced challenges with a missing package, confirmed delivered by both the shipper and The Yard. Despite repeated requests to review security camera footage, the matter remains unresolved. Considering these issues, I strongly caution potential members about joining The Yard. The apparent lack of effective conflict resolution, the restrictive changes during the pandemic, and the disregard for member concerns raise significant doubts about the overall environment and commitment to member satisfaction.
Mar 11th, 2024

Mar 9th, 2024

Feb 7th, 2024