Better Mortgage

Chxer Xiong _{on Google}

Jun 29th, 2023

My co-worker recommended better to us for first-time home buyers.
The better mortgage approved us, and we went through the process. They declined us after we paid the appraisal, and days later, they got back to us wanting to finish the task they requested. Better mortgage prolongs the process and makes it very hard on us as the seller wants to close by July 20. They sounded very promising, but we wasted a lot of time with better mortgage. I hope that nobody has to go through what my spouse and I went through with better as frist time home buyers.

Jay McZara _{on Google}

Jun 6th, 2023

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Rajkumar Meenashi Sundaram _{on Google}

Jun 30th, 2023

Just closed my Home yesterday and Better made the process really smooth and easy throughout. What I really liked about Better is their transparency. They put their best foot forward from the beginning and gave me the best rate. I was getting quotes from other lenders like Rocket, a local credit union and even had a mortgage broker. They gave me higher rates to begin with and only matched Better (couldn't beat it) when I showed them the Better rate. I went with Better because of that transparency. Their fees was also the lowest without any gimmicks or tag ons. Their process is pretty straightforward with everything happening online and my closing went without any issues. Only quirk I found was higher property tax rates for the escrow without consideration for the local market but they were able to rectify it after I mentioned I was unhappy about it. Overall, I couldn't have asked for a better lender.

Jake Goldie _{on Google}

May 11th, 2023

I recently bought a home with better. Stressful process, but it all ended up working out. I got an amazing rate but the closing costs are pretty high (about 5%). I worked with a few different people due to my original point person going out sick. The other staff members did work with me, and were very attentive and on top of things. The title clearance was horrible through better and took about double the amount of time then other companies (3 weeks). The home buying process is difficult. I feel like the pre approval process through better is extremely dangerous. theres alot of factors that can change your qualifying income. So if someone knows this year they will make about 60,000 with overtime, you will pre qualify that person in 3 minutes. Then they put in a bid on home, put forth a good faith deposit and you haven't even "officially pre-qualified" them yet. Lets just say this person recently switched over jobs and is projected to make $60000 with overtime. Overtime only qualify's when it could be shown consistently over two years. This isnt explained in the beginning. Or maybe they own a business and its hard for them to provide all the needed documents to qualify their income. Now at this point, Better actually gets an accurate DTI a couple weeks later and this person can loose there house if there is an issue with qualifying all their income. And all in this time the "30 day" rate lock is expiring because no one ever buys a home in 30 days in any attorney state, and this is costing the seller possibly more money. I think before providing a pre approval letter there needs to be a more in-depth analysis of there income along with a better education to home buyers on issues around qualifying overtime.

Feona Wilson _{on Google}

Mar 9th, 2023

First off, better is an online lender which means a lot of the communications are done through online portal, if youre young and prefer a seamless more tech savvy process, better is 10000% your first choice!! For old people it might seem frustrating with sometimes they ask for the same docs more than once, Im assuming there might be more than one staff thats reviewing your file this way they make sure your documents are not biased when theres only one person working on collecting your documents, or simply theyre just rotating your file, I dont see that as a big issue since you already have it in hand, just a few more clicks on the button wont hurt.
Secondly my loan office Adam is extremely knowledgeable and open minded. I told him about my situation where I got screwed by another online lender, and Im not sure if my loan will be approved and I dont feel like paying for appraisal again just to find out they cant approve the loan, so Adam suggested to hold off the appraisal and let them go through my income assets and credit first, then they will order the appraisal. I felt so relieved because I have talked to about 6 other lenders and all they did was to rush me to pay for the appraisal, which is extremely annoying and uncertain, the thing is you cant get your appraisal money back and if you go through another lender they want their own appraisal! I was very happy with the solution Adam gave me and it went smoothly with no worries of throwing money out of the window.
Last but not least, better gave me an extremely competitive rate and was able to get me a closing date for less than 30 days!! Underwriting/process team was very attentive as long as you do what they ask!!