BOSS Shop

I have spent almost 20k on my BOSS clothes, bought in the US and abroad. Clothes are good in quality and usually you get great service, which is very important when you are buying designed clothes. However, today was a strange day; I went to Sachs 5th Avenue in New York to help one of my colleagues to purchase designed men suit. They didnt have the right number but salesperson Khylah did her best to find the right number at Macys. We immediately went there because the business meeting is tomorrow. To my huge surprise we were welcomed (or unwelcome) with the wrong items and salesperson at Macys didnt even bother to be of service. Quite opposite! He tried to argue with me that they do not have these numbers, being extremely impolite and very arrogant. After I almost left, he sort of found the right jacket. I told them that this kind of service you cant even get at Walmart anymore, not to mention BOSS. Horrifying experience, really. We got the jacket, but had to go back to Saks 5th Av to get proper service from Khylah and avoid being treated like dogs. We got pants there and thanks to her avoided problems with getting good attire for our business meeting tomorrow. Thanks to this person, we managed to get what we paid for, but really wonder if I will ever buy at BOSS, after that horrible customer service at Macys. And yes, for my money (and amount I spend) I want to get great purchase and great service too! THANK YOU KHYLAH FOR YOUR PROFESSIONALISM!
Jan 24th, 2024

the store needs to update their stupid hours. the mall closes at 7pm.
Nov 9th, 2023

Oct 23rd, 2023

At Cokumbus circle, this store is spacious and has good selection.
Jul 6th, 2023

I love the BOSS brand, so a store, I visit And I also cry whether I buy or not
May 25th, 2023