C.O. Bigelow Surgical

Thanks so much Rosalie! Justin is extremely knowledgeable and I'm glad he was able to help you figure out what you needed! Feel better!

Hi Francesca - I'm sorry this is how you feel but I'd also really appreciate the chance to further understand what happened here and what item you are referencing. We do not have an online store, so any price you see in the Google search is just an algorithmic estimate that was not verified by us. Did you call the shop or go into the actual location? While I will not make any claim that our store has the lowest prices on the market, we feel there is only a slight premium on certain items from what you may find on a competitive marketplace like Amazon or Walmart. The reason behind this is that many of the items we sell are needed as soon as possible and the quality must be counted on. Many New Yorkers rely on having a medical supply for these items when they are in dire need and cannot afford to wait for shipping, and this is what allows us to keep our doors open and continue providing this resource to those who need it. Most of our customers come to us in unexpected emergency. For 184 years, Bigelow Surgical has offered the highest quality of products and recommendations for home health care, with same day service and an expectation that we stand behind every product we sell 100%. If you are looking for the lowest possible price and can afford to wait a few days, while also risking a purchase that does not meet the standards you expect, by all means, we completely understand you looking elsewhere. That being said, I firmly believe that our prices are fair for the services we provide, and I would be shocked if you found anything we offer at "triple the price" of a competitor. If you have found this to be untrue, I would love to speak with you and be educated as to what you are seeing. Please call the store anytime and ask for me. - Alec Ginsberg, 4th Generation Owner