NewYork-Presbyterian Ambulatory Care Network - Family Health Center - Washington Heights

The doctor are excellent. But always a problem to make a appointment. I have to come in person to make appointment. that why I give one star.
Sep 5th, 2022

This place is horrible the doctor was nice but the clinic itself needs to do better. I tried scheduling an appointment for the longest when I finally get one its 2 months away & then the week of the appointment they call me to let me know the doctor wont be there and they will give me a date as soon as possible still never got a new appointment date. I switched my daughters pediatrician THIS ONE IS HORRIBLE !!!!!
Aug 22nd, 2022

WORST CLINIC EVER. If you have an appointment prepare to be there alll day even if you get the earliest appointment . Apart from that if you need to call for anything even for an encounter to be left for a doctor they never answer the phone . My poor grandma has a month trying to get an appointment and a refill on her medication and nothing . Ive even reported them to health insurance companies
Jul 11th, 2022

They are the worst! Where shall I began!! I am a care giver for my aunt and she has a memory impairment and demita I cant understand she sees the doctor thats assigned to her on her insurance card but the doctor and staff is trying to say shes not accepting new patients and they are trying to make her see another doctor that she doesnt like but she seen the doctor thats on her insurance card 6 times already I see right now Im going to have to changed doctors who wants to go to a place and u have to see different doctor every time u have an appointment and u cant see the doctor thats on your insurance thats your primary care doctor and then trying to say shes not accepting new patient but my aunt been your patient the past 4 years how is that possible if any one looking for primary care doctor dont come here they switch doctors every time u come and when u do see the doctor thats your primary care they try to lie and say they not accepting new patient
Jul 4th, 2022

Jul 3rd, 2022