The Jewel Hotel, New York

Katie _{on Google}

Apr 3rd, 2024

Tourist trap.. would charge you to breathe nearly.

Alessandra Figari _{on Google}

Apr 3rd, 2024

This is a small hotel in the heart of NY. Service is super. All the people working there are nice, professional and helpful. The hotel is in a handy position for shopping and sightseeing. We will be back.

Jamie Young _{on Google}

Apr 7th, 2024

*stars are based on mismanagement of charging my card* Hotel location is great. This was our second time staying there. Our room this time was very very tiny but it did have an amazing view and terrace. The view was beautiful we could see the parade, radio city, st patricks cathedral. Our bed was comfortable. Our room was a gift and was paid for prior to arrival. When we got there I was told we would have to pay a $50 incidental fee. (We were staying 1 night) I saw $50 on the kiosk and paid. I checked my account shortly after and 181.50 was taken out of my account. Staff were unable to give me explanation of how or why that happened but said it will "fall off" this was very inconvenient as I was not expecting to pay as the room was a gift. As of today the money is still withdrawn from my account. The person who paid for the room also had an extra 100 taken out which she also thought was incidentals so Im not sure why they charged me as well. Hoping they are correct with it "falling off". Staff was very friendly, but I am very dissapointed they took money out of my account that I did not authorize. I only authorized 50 dollars and saw 50 with my own eyes on the kiosk when I paid and I really have no explanation how or why that happened. Staff could not tell me why that happened.