Walgreens

Merdan Kurbanov _{on Google}

Feb 12th, 2024

Customer service is zero
The girl the cashier, needs to talk to customers
Thanks to Johno helping finding item

Carlson Mummert _{on Google}

Jan 28th, 2024

The staff is incredibly unresponsive and unprofessional. I have been trying to collect photos I gave for development and now its been over two weeks since they were supposed to be there. When trying to call the store, all the employees either do not pick up the phone or pick up and hang up. When I went to the store the employees mentioned that it is taking longer and I should speak to the manager, but they do not know when the manager is in the office. This is incredibly frustrating and bad customer service.

D'Vanya Wilburn _{on Google}

Jan 27th, 2024

The staff here are extremely disrespectful and have poor customer service. I greeted the first staff member I seen and asked for assistance with an item that was locked up. I was told they didnt have the keys and that another staff member should have them that worked in that section.(There was no staff in that section.) They then asked the manager if they had keys and the manager did not. The staff that original greeted and asked for assistance then proceeded to walk away to look for further help and I began to follow but was left and ended up back on their original section. I then had to go back and ask if I was going to get help. They told me they called for help. Instead of walking away I would have appreciated efficient communication and was told that help would be with me shortly and to be patient instead of feeling like I was left with no help. Another staff member approached me and due to my appearance, instead of being greeted and asked what is it I needed assistance with the staff simply said instacart. I them reassured them I was a paying customer that needed help and the response I received was, if you were instacart I wouldnt allow you to walk around the store. When I corrected his tone and mannerism he felt offended and continued to be disrespectful further. I told him several times I did not like how I was being spoken to and simple would just like some help to retrieve my item and pay for it was still given disrespect and attitude. He then pretended like the key didnt fit and acted like he was asking for help from another staff member. I was again left and didnt receive the help I asked for, and after two minutes of just standing in the aisle I noticed that nobody was coming ti help so I left. The staff here are nasty and very personal. There needs to be some type of training on customer service. I was not treated with respect and felt very much degraded. Regardless if I was working for instacart, Uber it a regular paying customer, everybody deserves to be treated with respect and kindness. I wouldnt recommend this Walgreens to anybody.

Rebecca Dumais _{on Google}

Jan 2nd, 2024

I ordered a delivery and most of it wasnt delivered. Called for refund and was put on hold 3 times. Useless