Duane Reade - Closed

ava w _{on Google}

Mar 26th, 2023

I went downstairs to check out makeup with my friend and there was this woman with a pixie cut that kept watching us. I knew she was suspicious of us because everyone thought all teenagers stole so I just ignored it. However when we walked to different sections I kept seeing her head peeking from shelves and quite frankly, it was creepy. It was like we were being stalked. The crazy part was that I took 2 makeup products upstairs and realized that I did not have that kind of money to spend. So, it put the makeup down on a random shelf. And guess who I saw watching me once again? The pixie cut lady. The fact that she was followed us upstairs was insane and we could not shop in peace. After that we decided to leave because we were uncomfortable but when we were at the door she aggressively asked if I had any products on me. I said no and she said she saw me take them upstairs. I explained to her that I did not want to purchase them which was why I put them on a shelf. She then told me to show her where they were which I did and she snatched that products out of my hand. She complained that I did not put them back in the right spot but honestly who would go back downstairs to put back two eyeliners? The fact that these employees just can't resist making their customers feel like full blown criminals is crazy. Pixie cut lady do better.

Shihab Samir _{on Google}

Mar 14th, 2023

Had the worst customer experience at a retail bcoz of am associate/supervisor named Kaya..she was super rude and disrespectfulplease teach her some how to do bare minimum customer service!

Dominic G. _{on Yelp}

Feb 10th, 2023

Great staff and. Very helpful in dealing with insurance companies.  I am very impressed with their attention to detail.

K M. _{on Yelp}

Jan 14th, 2023

This the worst pharmacy I have ever dealt with. They claim to fill prescriptions and then are not in bag when opened. Then they want you get new prescription so you have to pay full price for their error. The pharmacists actually lie.  Keep away for your health !

Avid Y. _{on Yelp}

Dec 25th, 2022

There seem to be a lot of negative reviews about the pharmacy, and before I get into the purpose of this review, I'd just like to say that I've only ever had reasonably good experiences with the pharmacy. The cashier today, a different story. This is regarding an interaction I had with a south asian man who was I perceived to be racist (I'm east asian). At some point he asked me, "do you not understand what I'm saying?" in a way that implied I didn't understand English. Mind you, I've grown up here and don't have an accent. Ironically he does speak with an accent. When I tried to see his name, he crossed his arms over his name tag.