Bonpoint

Nice clothing but unhelpful manager and customer service. Came here with a gift that was too small for our son and they were unaccommodating. Hopefully they can turn that around as the products are nice.
Oct 30th, 2023

Sep 7th, 2023

Jun 2nd, 2023

I am compelled to write a review although I never do. Bonpoint Soho is a beautiful boutique with old class charm. Their clothes make my daughter feel very special. Abby is so so helpful and makes the best recommendations. He takes the store to a whole new level.
Apr 9th, 2023

Great clothes, terrible service. Bought a quite expensive sweater and pants when I was traveling to NY. When I returned back home and found out that the size was too small, I immediately reached out as my receipt said that I could return it in 30 days. I called them, where they pointed me to an email address. After emailing them about that I wanted to return the item but was in another country, there was no response. So I sent it again and they told me that I could not return it but I could change to a bigger size. I quickly replied, with no response, so I sent them an email yet again. Here I am, 30 days later, with the same small outfit and not returning to this brand. Seems like they'll happily sell you clothes but once they've done so, they're done with you. Not gonna lie, the outfit is really nice. Would be great to be able to try it on though.
May 17th, 2023