Kastel Kitchen Gallery LLC

I am reviewing some of the positive reviews of kastel kitchen and want to warn that I had an absolutely terrible experience with them. Al is completely dishonest and the cabinets that he created as a mock up were not what we discussed. He pulled a real bate and switch and once we were already in contract and plans were drawn up, increased the price of the cabinets dramatically. Thank goodness I went to a more reputable cabinet maker and didn’t use Kastel. They refused to return my Deposit forcing me to take them to small claims court. I was vindicated in the lawsuit and They had to return the deposit to me as they misrepresented the quality of the cabinets and did not for fill their obligation.
Oct 1st, 2019

Oct 7th, 2018

Apr 8th, 2017

You know you’re official old when you start getting worked up and or excited about kitchen cabinets! No longer are they just the place where you stash the Frosted Flakes and Cocoa Puffs, now they are “décor”. Where I live is very spacious, but the space wasn’t utilized as well as it could be. After several frustrating months of trying to figure out where to store the oat meal and shredded wheat (old people can’t eat the sugary cereals anymore), I got an idea…more cabinets!! In the course of my research, I found Kastel Kitchens Gallery, and was drooling over the photos. Liking what I saw, I decided to take the plunge and picked out new cabinets for the kitchen. The cabinets and installation were in price range. They did a great job, and my kitchen looks beautiful. I was very excited when they finished. I must be off now, as it is well past my bed time! :P
Sep 13th, 2013

Below is a recommendation we gave about 2 months ago to another client of Kastel Kitchen Gallery... 1. When did the job take place and what was the scope of the work done? August 2011-Floor to ceiling rip/replace kitchen -everything including electric/plumbing, cabinets, appliances, backsplash, counter, etc.Replace/redesign laundry room and parts of family room, including design and manufacture of built-in and closets 2. How long was the construction period? and was it done close to the initial time estimate? Roughly 6 weeks – exactly as expected. It took our decorator longer to get items shipped. 3. Did they make kitchen cabinets for you? and if so can you specifically give us comments on how satisfied you are with the quality? Yes, extremely satisfied. The quality is top notch and the attention to detail is superior. 4. Were you satisfied with the workmanship? and in particular were there any areas where they produced exceptional work or where you were dissatisfied wished they had used a different contractor? Completely satisfied. The product and labor were flawless – a term rarely used in this line of work. Al was our contractor. If problems did present themselves, Al handled without inconvenience to us. 5. Were there any issues with your building during the construction period (for example clean up problems, damage, access)? Not applicable, we live in a house. With that said, our neighbors didn’t even know we were doing work in our house. Extremely quiet, clean and expeditious. 6. Were there many extra charges during the construction period which you felt were not warranted? No. We were fully aware of all charges and potential charges prior to construction. 7. Did they keep in communication with you during the job and respond to your inquiries in a timely manner? Constant. I believe my wife spoke to Al more than me during the renovation. 8. Is Al Dobre good at solving problems that occurred during the renovation? Is he imaginative? Extremely. We relied heavily on his judgment, noting our house was already built and posed some tough challenges. 9. Would you trust them to run a job when you are not around to supervise? We’d trust Al to babysit our kids. He is the most trustworthy person we’ve ever met in the industry. Top quality and professionalism aside, our ability to trust his work, judgment and cost were the key drivers behind our decision to work with him. 10. Do you feel you got good value? Overall how do you feel about the experience? (and would you use them again)? Terrific value, exceptional experience – we are yet to hear a comparable experience from our friends, family and neighbors.
Jun 16th, 2013