Wells Fargo Bank

Kennedy filpo _{on Google}

Apr 9th, 2024

I had the pleasure of working with Oliver at Wells Fargo to open my business account, and I must say, it was an exceptional experience from start to finish. Oliver's professionalism, knowledge, and dedication truly set him apart.
From the moment I stepped into the branch, Oliver greeted me with a warm smile and made me feel welcome. He took the time to understand my business needs and provided valuable insights to ensure I chose the right account for my venture. His attention to detail and expertise in financial services were evident throughout the entire process.
What impressed me the most about Oliver was his proactive approach. He anticipated my questions and addressed them before I even had a chance to ask. He guided me through the paperwork swiftly and efficiently, making the account opening process a breeze.
Not only did Oliver excel in his role as a banker, but he also went above and beyond to ensure I felt comfortable and informed every step of the way. His friendly demeanor and genuine care for his clients are truly commendable.
Thanks to Oliver's efforts, I now have a business account that perfectly suits my needs, and I couldn't be happier with the service I received. If you're looking for a dedicated and knowledgeable banker who will go the extra mile for you, I highly recommend reaching out to Oliver at Wells Fargo. You won't be disappointed!
Thank you, Oliver, for an amazing experience!

Isaac Ramirez _{on Google}

Feb 26th, 2024

1 teller and the other 3 people working there only talking , while there was a big line, I'm changing banks

Charlie Horne _{on Google}

Feb 11th, 2024

I have a corporate account and a personal account and walked in with my wife to open a joint account, a banker at a desk said he had an appointment in half hour and it takes 45 min to open an account. Not friendly no alternative solution. he said first appt would be next week. I walked over to TD on 3rd ave and was greeted and told they would fit us in after a brief wait opened an account in a half hour. Wells Fargo has lost the plot for customer service. ever since they were busted for a culture of greed, opening accounts for customers without asking, they have lost my trust. Perhaps some basic training in customer service would be a good start to gain back trust. it is sad they were the gold standard for a long time but I believe the push for profit has been at the expense of the retail experience. every time I call about my corporate account I get a different banker. they have lost the plot.
I love the response from wells (or a computer) this sums it up they want me to do the work to reach out to them about the consistent terrible service I get from both the commerical team and retail team. Perhaps care a bit more about these negative reviews and try to address them more personally, instead of asking me to send an additional email to their general email to no-mans land. LOST THE PLOT

TaeYang Jang _{on Google}

Sep 3rd, 2023

It seems like every time I go to this bank there is an issue. From rude employees to incompetent situations. Today I went in to exchange currency. When I asked the black gentleman he didnt know what I was talking about as if hes never heard of the word currency before. So I waited to speak to the other employee and he too was a little rude. Hopefully management see this and hires new people.

Cameron Finley _{on Google}

Aug 5th, 2023

Unhelpful, rude. Whats with banks today? Its like they dont even want customers anymore.