Premier Medical Group

I always come to this office and I have never had a problem. The ladies at the front desk are always very pleasant. I do not wait long at all for Dr. Lin, all the staff here are very professional, and caring, and Dr. Lin is the best urologist!
Mar 16th, 2024

While I do feel the GI doctor is wonderful I just had a terrible interaction with a receptionist. I called yesterday to leave a message about being in the ER and needing a follow up. Called in today to check in as I had not heard back yet from the office. I said hello I am following up about a message I left yesterday to see if the doctor had a chance to take a look at it. I was met with "what is the regarding" "well you didn't talk to me yesterday so I don't know anything about this" "what do you want me to do" she raised her voice and started to yell at me. Told me the doctor wrote back but what she told me was different information than what I went into ER for. So I let her know it was not correct and she continued to yell. Telling me this is what ER sent over so that is what I was seen for. I let her know I had the discharge papers in my hand and read the list of what I was there for and asked if what they have could be the wrong patient. Her attitude back to me then was horrible. If I didn't like the doctor I would not come back due to that interaction alone. I work in reception myself and if I ever handled myself that way and spoke to a client like that I would no longer have a job. That was disgusting behavior. The front desk could use some training.
Dec 25th, 2023

Dec 12th, 2023

Unfortunately I had an unpleasant experience here with gynecology. I came in for my annual and to discuss concerns, and my doctor told me that birth control was my only option and didnt try to explore the cause of my symptoms. she also attempted to tell me that my symptoms were normal even though i reiterated that they were not normal for me. I said multiple times that I didnt want to go on birth control, and even told my doctor I have had bad reactions to multiple different birth controls. My doctor kept pushing for an IUD and was very persistent about it, despite me saying I didnt want one. I told her I would think about it just so she would stop asking me, and five minutes later she asked me if I thought about it. I was very uncomfortable and felt very pressured and as though I wasnt being taken seriously at all. I reluctantly agreed to try the pill, because my doctor kept telling me that birth control was the only thing that could be done or would help. And lo and behold I had a bad reaction to the pill, and was violently ill. My doctor was also very rough when doing my pelvic exam, and left me very sore and I experienced bleeding afterwards due to how rough she was. When I went to the front desk to schedule my appointment, the woman was very rude and told me the schedule wasnt open for the next month and the month after, and that someone would call me to schedule a follow up, but after two months I still havent received a call, I had to call and follow up multiple times. I am very disappointed with my experience here, especially since I have seen my doctor for years when she was at a different practice.
Jun 24th, 2023

Great service , I had endoscopy done & the staff treated me very nice and supportive while I get anesthesia definitely very satisfied
Apr 24th, 2023