Northwell Health Pancreatic Cancer Center

Mar 8th, 2021

I am delighted to share my outstanding experience with the exceptional Jenia A. Adams, MHA Lead Administrative Coordinator, and Danielle Pinto Nurse Practitioner at (Northwell health pancreatic cancer center) who went above and beyond to assist my aunt in receiving the care she needed. Their extraordinary dedication and professionalism were truly remarkable, and I can not overstate how grateful we are for their incredible support. First and foremost, the lead administrative coordinator Jenia Adams was an absolute gem in facilitating my aunt's journey to receiving the necessary care. Her exceptional organizational skills and proactive approach were instrumental in ensuring that all the paperwork and logistics were seamlessly managed. Despite the complexities involved, she kept us informed every step of the way and diligently worked to navigate any obstacles that arose. Her efficiency and grace under pressure were truly remarkable, and she went above and beyond to make sure that my aunt's appointments and consultations were scheduled promptly and without any hassle. Additionally, the nurse practitioner's Danielle Pinto expertise, compassion, and attentiveness were truly impressive. From the moment my aunt spoke to her, she exuded a caring and calm demeanor that immediately put my aunt at ease. Her thorough assessment of my aunt's condition and her ability to clearly explain the treatment plan instilled a sense of confidence and trust in her abilities. She took the time to answer all of our questions and addressed our concerns with utmost care and respect. Throughout the entire process, she demonstrated a genuine commitment to providing the highest quality of care, and her genuine concern for my aunt's well-being was truly heartwarming. Together, the nurse practitioner Danielle Pinto and lead administrative coordinator Jania A. Adams formed an incredibly effective and compassionate team. Their collaborative efforts were instrumental in streamlining the process and advocating for my aunt's needs. Their unwavering commitment to excellence and their genuine concern for my aunt's well-being were evident in every interaction we had with them. They truly embodied the highest standards of professionalism and personalized care, setting a sterling example for the entire healthcare industry. I can not express enough gratitude for their exceptional service and the positive impact they had on my aunt's experience. Their dedication and hard work did not go unnoticed, and they played a pivotal role in providing my aunt with the care she deserved. It is evident that they are not simply performing their jobs but are genuinely making a difference in the lives of the patients they serve. In closing, I wholeheartedly recommend the lead administrative coordinator Jania A. Adams and nurse practitioner Danielle Pinto to anyone seeking compassionate, dedicated, and exemplary healthcare professionals. Their contributions to my aunt's care journey were truly invaluable, and they have our deepest respect and appreciation. They are shining examples of the kind of individuals who make a profound difference in the lives of others, and we are incredibly fortunate to have crossed paths with them during a challenging time. Thank you, from the bottom of our hearts, for your outstanding service, commitment, and kindness. Desiree Garcia and Family!
Dec 26th, 2023